Organisational factors for successful implementation of ERP systems

  • Authors:

  • Jaideep Motwani;Asli Yagmur Akbulut;Zubair M. Mohamed;Charles L. Greene

  • Affiliations:

  • Department of Management, Seidman College of Business, Grand Valley State University, Grand Rapids, MI 49504, USA.;Department of Management, Seidman College of Business, Grand Valley State University, Grand Rapids, MI 49504, USA.;Department of Management & Information Systems, Gordon Ford College of Business Administration, Western Kentucky University, Bowling Green, KY 42101, USA.;Department of Management & Information Systems, Gordon Ford College of Business Administration, Western Kentucky University, Bowling Green, KY 42101, USA

  • Venue:
  • International Journal of Business Information Systems
  • Year:
  • 2008

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Abstract

Given the substantial investments of time, money and other resources, as well as the technical and organisational risks involved, it is important to understand what is needed to ensure a successful ERP implementation. In this study, we identified the critical success factors for ERP implementations from the relevant literature, categorised them into a sound theoretical framework and linked them to ERP success outcomes. We also provided empirical evidence from two companies that have recently implemented ERP systems. We utilised the theories of business process change, process change management and the literature on information systems success.