exploiting information technologies to design more effective organizations
Managers, micros and mainframes: integrating systems for end-users
Competing in time: using telecommunications for competitive advantage
Competing in time: using telecommunications for competitive advantage
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Management Science
Groupware: some issues and experiences
Communications of the ACM
Supporting the information technology champion
MIS Quarterly - Special issue on the strategic use of information systems
Business process redesign and information architecture: establishing the missing links
ICIS '92 Proceedings of the thirteenth international conference on Information systems
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Shaping the future: business design through information technology
Shaping the future: business design through information technology
Information systems and organizational change
Communications of the ACM
Special section: toward a theory of business process change management
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Managing information about processes
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Business process redesign: tactics for managing radical change
Journal of Management Information Systems - Special section: Toward a theory of business process change management
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
m-powering personnel for e-business change
SIGCPR '01 Proceedings of the 2001 ACM SIGCPR conference on Computer personnel research
Redesigning Contracted Service Procurement for Internet-Based Electronic Commerce: A Case Study
Information Technology and Management
The benefits of data warehousing: why some organizations realize exceptional payoffs
Information and Management
Complementary Investment in Change Management and IT Investment Payoff
Information Systems Frontiers
Assessing the benefits from e-business transformation through effective enterprise management
European Journal of Information Systems - Managing e-business transformation
Critical factors for successful ERP implementation: exploratory findings from four case studies
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
HIPPA, privacy and organizational change: a challenge for management
ACM SIGCAS Computers and Society
Understanding Business Process Change Failure: An Actor-Network Perspective
Journal of Management Information Systems
ERP Misfit: Country of Origin and Organizational Factors
Journal of Management Information Systems
Journal of Management Information Systems
Organisational factors for successful implementation of ERP systems
International Journal of Business Information Systems
A consolidated methodology for business process reengineering
International Journal of Computer Applications in Technology
Managing the change process of the post-merger enterprise systems integration: a case study
International Journal of Information Systems and Change Management
Innovation steps in the diffusion of e-customs solutions
dg.o '08 Proceedings of the 2008 international conference on Digital government research
Assessment of process improvement from organizational change
Information and Management
A theoretical framework for knowledge transfer in process redesign
ACM SIGMIS Database
Sustainability: a health industry case study
Proceedings of the 10th International Conference on Information Integration and Web-based Applications & Services
Change Management in Interorganizational Systems for the Public
Journal of Management Information Systems
Individual Adaptation to IT-Induced Change: The Role of Social Networks
Journal of Management Information Systems
Critical factors for successful ERP implementation: Exploratory findings from four case studies
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Corporate culture, absorptive capacity and IT success
Information and Organization
The relationship among formal EDI controls, knowledge of EDI controls, and EDI performance
Information Technology and Management
Productivity and Performance Effects of Business Process Reengineering: A Firm-Level Analysis
Journal of Management Information Systems
The critical success factors of business process management
International Journal of Information Management: The Journal for Information Professionals
CASE-mediated organizational and deutero learning at NASA
Information Systems Frontiers
Information Technology Portfolio Management: Literature Review, Framework, and Research Issues
Information Resources Management Journal
| Hi-index | 0.00 |
Many organizations have undertaken major business process change (BPC) initiatives over the past ten years. Earlier thinking on this topic indicated a significant role for information technology in these initiatives, while more recently the importance of change management has been emphasized. This paper examines a model that proposes various antecedents to successful BPC. Three case studies with varying degrees of BPC project success are described in the context of this model, with the specific goal of determining facilitators and inhibitors to the success of these change efforts. The results indicate that the successful project tended to have facilitators in all dimensions of the framework, including the change environment, process management, and change management. The least successful project exhibited inhibitors primarily in the area of cultural readiness and change management.