Process modelling: why, what and how
Software assistance for business re-engineering
Reengineering: business change of mythic proportions?
MIS Quarterly
Dynamic process modeling for BPR: a computerized simulation approach
Information and Management
From process logic to business logic: a cognitive approach to business process management
Information and Management
Business process change and organizational performance: exploring an antecedent model
Journal of Management Information Systems - Special section: The impacts of business process change on organizational performance
Special section: toward a theory of business process change management
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Managing information about processes
Journal of Management Information Systems - Special section: Toward a theory of business process change management
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
The role of information technology in organization design
Journal of Management Information Systems - Special issue: Information technology and organization design
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Key issues in information systems management: an international perspective
Journal of Management Information Systems
Formulating the Data-Flow Perspective for Business Process Management
Information Systems Research
Structured Analysis for Requirements Definition
IEEE Transactions on Software Engineering
Towards E-government by business process change-A methodology for public sector
International Journal of Information Management: The Journal for Information Professionals
The effectiveness of workflow management systems: Predictions and lessons learned
International Journal of Information Management: The Journal for Information Professionals
E-procurement adoption process: an arduous journey for an Australian city council
International Journal of Electronic Finance
The critical success factors of business process management
International Journal of Information Management: The Journal for Information Professionals
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In order to enhance their performance, many organizations have initiated change projects. However, management is reluctant to initiate them due to their enterprise-wide impact and costs that are higher than those of traditional system development projects. Thus, there is a need to assess the value of the redesigned process of a successfully implemented organizational change projects. The purpose of this study was therefore to assess process improvement from organizational change in the areas of resource utilization and allocation and cycle time and cost reduction. The candidate process and design alternatives were identified from organizational requirements analysis. The variables and their relations were defined to perform task activity analysis, bottleneck analysis, cycle cost analysis, and resource utilization analysis. A case study of a manufacturing company indicated that the assessment method was a promising approach for identifying alternative processes that leads to better organizational performance.