E-procurement adoption process: an arduous journey for an Australian city council

  • Authors:
  • Md. Mahbubur Rahim;Sharif N. As-Saber

  • Affiliations:
  • Caulfield School of Information Technology, Monash University, VIC3145, Australia.;School of Management, RMIT University, VIC3000, Australia

  • Venue:
  • International Journal of Electronic Finance
  • Year:
  • 2011

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Abstract

Unlike the private sector for which the adoption of e-procurement systems has widely been discussed, little is known about the motivations behind government agencies' introduction of e-procurement systems and the challenges they encounter in implementing them. This research addresses this gap through an exploratory case study involving a Melbourne-based city council. The findings indicate the reluctance of the council in fully committing to e-procurement system while being not entirely motivated by financial gains. A major hurdle is the difficulty to integrate e-procurement to the council's financial applications. The study has implications for public sector financial managers and IT practitioners.