Reducing buyer search costs: implications for electronic marketplaces
Management Science - Special issue: Frontier research on information systems and economics
e-Procurement: From Strategy to Implementation
e-Procurement: From Strategy to Implementation
The Effects of Process Characteristics on the Value of B2B E-Procurement
Information Technology and Management
E-Business and E-Commerce Management (3rd Edition)
E-Business and E-Commerce Management (3rd Edition)
Importance and Use of Information Technology in Small and Medium-Sized Companies
Electronic Markets - 'eValues'
EDI in strategic supply chain: impact on customer service
International Journal of Information Management: The Journal for Information Professionals
Striving for transparency and efficiency in e-government: procurement reform through e-procurement
Proceedings of the 2nd international conference on Theory and practice of electronic governance
Technical construction methods for e-marketplace
Proceedings of the 11th International Conference on Electronic Commerce
E-procurement adoption process: an arduous journey for an Australian city council
International Journal of Electronic Finance
B2B integration in global supply chains: An identification of technical integration scenarios
The Journal of Strategic Information Systems
Information Resources Management Journal
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This paper presents results from a longitudinal study on the use of ICT for B2B-related business processes in large Swiss companies. In an empirical survey, 68 questionnaires were personally collected from procurement heads and subsequently analysed. The study was initiated by industry partners who wanted to gain more detailed knowledge about the maturity of e-procurement in the Swiss market. Based on an extensive literature review and previous empirical studies, we developed a research framework addressing strategic as well as operational issues. The findings show that reduction of purchase prices is the top priority when setting procurement goals. For 78.2% of the respondents IT makes an important contribution to successfully carrying out the procurement function. Nevertheless, these companies are striving for further optimization and improved process integration. Electronic exchange of invoices (e-invoicing) is a current key topic for over 70% of the companies. Procurement heads sense a lack of supplier involvement, which makes the realization of balanced B2B solution scenarios difficult. The study shows that IT, without doubt, plays a significant role in everyday procurement, but that the expectations of IT are rarely completely fulfilled.