Beyond re-engineering: the three phases of business transformation
IBM Systems Journal
Business process reengineering: emergence of a new research field
ACM SIGOIS Bulletin - Special issue: business process reengineering
Collaborative modeling techniques to facilitate communication among end-users and analysts
SIGCPR '95 Proceedings of the 1995 ACM SIGCPR conference on Supporting teams, groups, and learning inside and outside the IS function reinventing IS
The ORION project: staged business process reengineering at FedEx
Communications of the ACM
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
Redesigning the questioning, discussion, and document processes
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
Integrating information requirements along processes: a survey and research directions
ACM SIGSOFT Software Engineering Notes
Profiling successful reengineering projects
Communications of the ACM
Organizational prototyping: embarking on organizational transformation
SIGCPR '98 Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research
Enterprise architecture for business process simulation
Proceedings of the 30th conference on Winter simulation
BPR success or failure?: a business process reengineering project in the financial services industry
ICIS '97 Proceedings of the eighteenth international conference on Information systems
A simulation test bed for computational modeling of business processes
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Benefits for virtual organizations from distributed groups
Communications of the ACM
ACM Transactions on Information Systems (TOIS)
An Ontological Analysis of Integrated Process Modelling
CAiSE '99 Proceedings of the 11th International Conference on Advanced Information Systems Engineering
The myth of enterprise database redesign
Managing data mining technologies in organizations
Breaking the rules: success and failure in groupware-supported business process reengineering
Decision Support Systems
Changing the face of war through telemedicine and mobile e-commerce
Advanced topics in database research vol. 1
Proceedings of the 35th conference on Winter simulation: driving innovation
Strategic aspirations for net-enabled business
European Journal of Information Systems
Interdisciplinary analysis of digital government work
dg.o '06 Proceedings of the 2006 international conference on Digital government research
Balance in business reengineering: an empirical study of fit and performance
Journal of Management Information Systems - Special section: The impacts of business process change on organizational performance
Market process reengineering through electronic market systems: opportunities and challenges
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Strategies for business process reengineering: evidence from field studies
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Managing information about processes
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Technological support for group process modeling
Journal of Management Information Systems - Special section: Information technology and IT organizational impact
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Information Technology for Development
dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
Collaborative Business Engineering: A Decade of Lessons from the Field
Journal of Management Information Systems
Institutional Bridging: How Conceptions of IT-Enabled Change Shape the Planning Process
Journal of Management Information Systems
An Experiment to Assess the Performance of a Redesign Knowledge System
Journal of Management Information Systems
A consolidated methodology for business process reengineering
International Journal of Computer Applications in Technology
Assessment of process improvement from organizational change
Information and Management
A theoretical framework for knowledge transfer in process redesign
ACM SIGMIS Database
Development of a decision-making strategy to improve the efficiency of BPR
Expert Systems with Applications: An International Journal
How culture influences IT-enabled organizational change and information systems
Communications of the ACM - A Direct Path to Dependable Software
Coordination analysis: a method for deriving use cases from process dependencies
Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Workflow management systems for process organisations
Workflow management systems for process organisations
The adoption of hyped technologies: a qualitative study
Information Technology and Management
Information Technology and Management
Witty invention or dubious fad? Using argument mapping to examine the contours of management fashion
Information and Organization
Organizational transformation through e-government: myth or reality?
EGOV'05 Proceedings of the 4th international conference on Electronic Government
Realising strategic management reengineering objectives with DEMO
CM'96 Proceedings of the First international conference on Communication Modeling: The language/action perspective
Information technology support for reengineering public administration: A conceptual framework
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
The critical success factors of business process management
International Journal of Information Management: The Journal for Information Professionals
Integrated Analysis and Design of Knowledge Systems and Processes
Information Resources Management Journal
Visualized Guidelines for IT-Enabled Process Change
Information Resources Management Journal
Compensatory Adaptation to Media Obstacles: An Experimental Study of Process Redesign Dyads
Information Resources Management Journal
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Reengineering is a powerful change approach that can bring about radical improvement sin business processes. However, the popular management literature has created more myth than practical methodology regarding reengineering. It has relied more heavily on hype than on research, common sense, or lessons of the past. In this paper, we attempt to "demythologize" some key aspects of reengineering by describing what we have observed in our research and practice. Seven reengineering myths are identified, discussed, and dispelled. By separating rhetoric from reality, we hope to help others to have reasonable expectations for success with their reengineering initiatives.