Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Reengineering: business change of mythic proportions?
MIS Quarterly
Putting the enterprise into the enterprise system
Harvard Business Review
Information Systems Frontiers
Choosing Between Competing Design Ideals in Information Systems Development
Information Systems Frontiers
Discourse, Management Fashions, and ERP Systems
Proceedings of the IFIP TC8/WG8.2 Working Conference on Global and Organizational Discourse about Information Technology
Combining IS Research Methods: Towards a Pluralist Methodology
Information Systems Research
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
Toward an on demand service-oriented architecture
IBM Systems Journal
Impact of service orientation at the business level
IBM Systems Journal
Management of the service-oriented-architecture life cycle
IBM Systems Journal
A research manifesto for services science
Communications of the ACM - Services science
The evolution and discovery of services science in business schools
Communications of the ACM - Services science
Service systems, service scientists, SSME, and innovation
Communications of the ACM - Services science
Strategies for business process reengineering: evidence from field studies
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Information Systems Research
Information and Organization
Special Section: Customer-Centric Information Systems
Journal of Management Information Systems
Dealing with change: components versus services
Communications of the ACM
Negotiating "best practices" in package software implementation
Information and Organization
From a technology-oriented to a service-oriented approach to IT management
IBM Systems Journal
The sociology of a market analysis tool: How industry analysts sort vendors and organize markets
Information and Organization
Service-Oriented Modeling: Service Analysis, Design, and Architecture
Service-Oriented Modeling: Service Analysis, Design, and Architecture
Information Systems Research
Information and Organization
Institutional effects in the adoption of e-business-technology
Information and Organization
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This paper examines management fashion discourse based on the premise that management fashions are not neutral, but problematic. It grounds this premise on Abrahamson and Fairchild's (1999) observation that attributes the upswings of management fashion discourse to ''emotionally charged, enthusiastic and unreasoned discourse''. Adopting this critical perspective, the paper conducts a careful analysis of faddish discourse in an attempt to understand the discursive ailments that would justify ascribing a diagnosis of ''unreasoned'' to this discourse. To achieve this goal, the paper employs the technique of argument mapping to examine and compare the structures of early discourse surrounding: (1) Business Process Reengineering (BPR) - typically now considered a fad; (2) Enterprise Resource Planning (ERP) - an enduring, non-faddish IS discourse; and (3) Service Oriented Architecture (SOA) - a more recent discourse that is evaluated based on insights derived from comparisons of BPR and ERP. Findings from the resultant argument maps show conspicuous differences between BPR and ERP argumentation, which suggests an association between early argument structure and the faddish trajectory of discourse. Similarly, insights derived from ERP and BPR argument comparisons suggest that SOA is more likely to follow the faddish course of its BPR predecessor rather than the enduring track of ERP.