Component Software: Beyond Object-Oriented Programming
Component Software: Beyond Object-Oriented Programming
Out of the Box: Strategies for Achieving Profits Today and Growth Tomorrow through Web Services
Out of the Box: Strategies for Achieving Profits Today and Growth Tomorrow through Web Services
IT Governance: How Top Performers Manage IT Decision Rights for Superior Results
IT Governance: How Top Performers Manage IT Decision Rights for Superior Results
Service-Oriented Architecture Compass: Business Value, Planning, and Enterprise Roadmap
Service-Oriented Architecture Compass: Business Value, Planning, and Enterprise Roadmap
Patterns: implementing an soa using an enterprise service bus
Patterns: implementing an soa using an enterprise service bus
Impact of service orientation at the business level
IBM Systems Journal
The impact of research on middleware technology
ACM SIGSOFT Software Engineering Notes
The impact of research on middleware technology
ACM SIGOPS Operating Systems Review
Addressing the data aspects of compliance with industry models
IBM Systems Journal
Challenges and solutions in enterprise computing
Enterprise Information Systems - Challenges and Solutions in Enterprise Computing - 11th International IEEE EDOC Conference (EDOC 2007)
ICSOC '08 Proceedings of the 6th International Conference on Service-Oriented Computing
Metrics For Service-Oriented Architecture (SOA) Systems: What Developers Should Know
Journal of Integrated Design & Process Science
Towards a Sophisticated Understanding of Service Design for Enterprise Architecture
Service-Oriented Computing --- ICSOC 2008 Workshops
Journal of Theoretical and Applied Electronic Commerce Research
TeraGrid GIScience Gateway: Bridging cyberinfrastructure and GIScience
International Journal of Geographical Information Science - Distributed Geographic Information Processing Research
Expert Systems with Applications: An International Journal
Enablers and benefits of implementing Service-Oriented Architecture: an empirical investigation
International Journal of Information Technology and Management
iSOAMM: an independent SOA maturity model
DAIS'08 Proceedings of the 8th IFIP WG 6.1 international conference on Distributed applications and interoperable systems
Expert Systems with Applications: An International Journal
The role of service oriented architectures in systems engineering
Information-Knowledge-Systems Management
Something is missing: enterprise architecture from a systems theory perspective
ICSOC/ServiceWave'09 Proceedings of the 2009 international conference on Service-oriented computing
Assessment of business value from services re-use on SOA-based e-business platform
Proceedings of the 12th International Conference on Information Integration and Web-based Applications & Services
Developing a framework for evaluating service oriented architecture governance (SOAG)
Knowledge-Based Systems
International Journal of Business Information Systems
A design of business-technology alignment consulting framework
CAiSE'11 Proceedings of the 23rd international conference on Advanced information systems engineering
An Interdisciplinary Perspective on IT Services Management and Service Science
Journal of Management Information Systems
Implementing Service-Oriented Architecture in Organizations
Journal of Management Information Systems
Witty invention or dubious fad? Using argument mapping to examine the contours of management fashion
Information and Organization
The new supply chain's frontier: Information management
International Journal of Information Management: The Journal for Information Professionals
The Role of IT Governance Practices in Creating Business Value in SMEs
Journal of Organizational and End User Computing
The influence of SOA governance mechanisms on IT flexibility and service reuse
The Journal of Strategic Information Systems
The impact of research on the development of middleware technology
ACM Transactions on Software Engineering and Methodology (TOSEM)
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In the fast-paced global economy, a corporation must be flexible and agile to meet the shifting needs of operating in an on demand environment. Aligning information technology (IT) systems using service-oriented architecture (SOA) to provide end-to-end enterprise integration and virtualized IT services is a critical step. To be truly effective, however, the SOA paradigm also needs to be extended to transmute organizational structures and behavioral practices. In this paper, we first explore the governance, economic, and enterprise challenges to SOA-based IT transformation. Next, we raise the need to redesign the existing organizational models, and we propose the Human Services Bus (HSB), a new organizational structure that optimizes the workforce and streamlines cross-unit processes to leverage the new IT systems. Finally, we discuss the cultural transformation that is required to support the HSB transition and induce the changes required in management and behavioral practices. The issues and insights at all three layers-IT systems, organizational structures, and cultural practices-are based on IBM's experience with adopting on demand methods.