Environmental and institutional models of system development: a national criminal history system
Communications of the ACM
Managerial influence in the implementation of new technology
Management Science
The Dynamics of Software Project Staffing: A System Dynamics Based Simulation Approach
IEEE Transactions on Software Engineering
Diffusion in computing networks: the case of BITNET
Communications of the ACM
Information technology diffusion: a review of empirical research
ICIS '92 Proceedings of the thirteenth international conference on Information systems
Information systems innovation among organizations
Management Science
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Empirical research in information systems: the practice of relevance
MIS Quarterly - Special issue on intensive research in information systems
Business Dynamics
IEEE Software
Business Planning for Network Services: A Systems Thinking Approach
Information Systems Research
Understanding SOA with Web Services (Independent Technology Guides)
Understanding SOA with Web Services (Independent Technology Guides)
Simulation for the Social Scientist
Simulation for the Social Scientist
Common Misconceptions about Service-Oriented Architecture
ICCBSS '07 Proceedings of the Sixth International IEEE Conference on Commercial-off-the-Shelf (COTS)-Based Software Systems
Scaling Down SOA to Small Businesses
SOCA '07 Proceedings of the IEEE International Conference on Service-Oriented Computing and Applications
Offshore Outsourcing: A Dynamic Causal Model of Counteracting Forces
Journal of Management Information Systems
The Mechanics of Internet Growth: A Developing-Country Perspective
International Journal of Electronic Commerce
Where to Start with SOA: Criteria for Selecting SOA Projects
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
A Design Science Research Methodology for Information Systems Research
Journal of Management Information Systems
Service-Oriented Modeling: Service Analysis, Design, and Architecture
Service-Oriented Modeling: Service Analysis, Design, and Architecture
Design and natural science research on information technology
Decision Support Systems
Design science in information systems research
MIS Quarterly
Innovating mindfully with information technology
MIS Quarterly
An Interdisciplinary Perspective on IT Services Management and Service Science
Journal of Management Information Systems
A methodology for web services-based SOA realisation
International Journal of Business Information Systems
The Impact of SOA Implementation on IT-Business Alignment: A System Dynamics Approach
ACM Transactions on Management Information Systems (TMIS)
Normal accidents: Data quality problems in ERP-enabled manufacturing
Journal of Data and Information Quality (JDIQ)
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Service-oriented architecture (SOA) has been promoted as a technology that can enhance information systems agility, interoperability between applications, deployment flexibility, and reusability. As with any new information technology (IT), the decision to adopt SOA cannot be taken lightly, given the nontrivial investment in economic and personnel resources. The complexity associated with industry-wide diffusion, coupled with organization, industry, and environment factors, contributes to a lack of a clear strategy for assessing the business value that SOA provides an organization. This research attempts to shed light on this process of value creation for an organization, using a system dynamics approach. A detailed model of the industry diffusion coupled with organization adoption is presented. After suitable calibration and validation, a series of simulations using the model evaluate the efficacy of SOA under a variety of diverse conditions. The results of the simulations indicate clear benefits of SOA over monolithic ITs when employed under appropriate conditions. Situations where SOA fails to live up to expectations are also identified. The model and accompanying simulations can serve as a practical decision support tool for an organization to help make the strategic decisions of adopting and implementing SOA.