Building IBM: shaping an industry and its technology
Building IBM: shaping an industry and its technology
Evolution of the strategy and structure of a human resource planning DSS application
Decision Support Systems
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Was Early Entry a Competitive Advantage? US Universities That Entered Computing in the 1940s
IEEE Annals of the History of Computing
The role of the University in computers, data processing, and related fields
Communications of the ACM
Design Rules: The Power of Modularity Volume 1
Design Rules: The Power of Modularity Volume 1
Making It Better: Expanding Information Technology Research to Meet Society's Needs
Making It Better: Expanding Information Technology Research to Meet Society's Needs
IEEE Annals of the History of Computing
Managing Learning and Turnover in Employee Staffing
Operations Research
Commissioned Paper: On the Interface Between Operations and Human Resources Management
Manufacturing & Service Operations Management
Service-Oriented Architecture: A Field Guide to Integrating XML and Web Services
Service-Oriented Architecture: A Field Guide to Integrating XML and Web Services
Field studies of computer system administrators: analysis of system management tools and practices
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
A Semantic Web Services Architecture
IEEE Internet Computing
A theory of enterprise transformation
Systems Engineering
Model-driven business transformation and the semantic web
Communications of the ACM - The semantic e-business vision
Enterprise Transformation: Understanding and Enabling Fundamental Change (Wiley Series in Systems Engineering and Management)
Semantic Web Services, Processes and Applications (Semantic Web and Beyond: Computing for Human Experience)
The Work System Method: Connecting People, Processes, and IT for Business Results
The Work System Method: Connecting People, Processes, and IT for Business Results
Marketing Models of Service and Relationships
Marketing Science
BISON: providing business information analysis as a service
EDBT'06 Proceedings of the 10th international conference on Advances in Database Technology
Relative importance, specific investment and ownership in interorganizational systems
Information Technology and Management
Quality aspects in service ecosystems: areas for exploitation and exploration
Proceedings of the 10th international conference on Electronic commerce
Generating Dual-Directed Recommendation Information from Point-of-Sales Data of a Supermarket
KES '08 Proceedings of the 12th international conference on Knowledge-Based Intelligent Information and Engineering Systems, Part II
Electronic Commerce Research and Applications
Risk Management of Contract Portfolios in IT Services: The Profit-at-Risk Approach
Journal of Management Information Systems
Modeling design objects in CAD system for Service/Product Engineering
Computer-Aided Design
The metropolis model a new logic for development of crowdsourced systems
Communications of the ACM - Barbara Liskov: ACM's A.M. Turing Award Winner
iInteriorDesign: a collaborative service system approach towards constructive value co-creation
Proceedings of the 11th International Conference on Electronic Commerce
An integrated framework for service engineering: a case study in the financial services industry
Proceedings of the 11th International Conference on Electronic Commerce
Transcending Human-Centered Design by Service Sciences
Proceedings of the Symposium on Human Interface 2009 on ConferenceUniversal Access in Human-Computer Interaction. Part I: Held as Part of HCI International 2009
A generic service system for knowledge-intensive service firms
Proceedings of the International Conference on Management of Emergent Digital EcoSystems
Knowledge sciences in services automation: integration models and perspectives for service centers
CASE'09 Proceedings of the fifth annual IEEE international conference on Automation science and engineering
A service science perspective on the design of social media activities
International Journal of Web Engineering and Technology
Communications of the ACM
Engineering healthcare as a service system
Information-Knowledge-Systems Management - Engineering the System of Healthcare Delivery
The resource-service-system model for service science
ER'10 Proceedings of the 2010 international conference on Advances in conceptual modeling: applications and challenges
Business modeling for service ecosystems
Proceedings of the International Conference on Management of Emergent Digital EcoSystems
A web-based framework for collaborative innovation
ISoLA'10 Proceedings of the 4th international conference on Leveraging applications of formal methods, verification, and validation - Volume Part I
A methodical procedure for designing consumer oriented on-demand IT service propositions
Information Systems and e-Business Management
Methods for service sciences from visualization points
HI'11 Proceedings of the 2011 international conference on Human interface and the management of information - Volume Part I
State of the art: business service and its impacts on manufacturing
Journal of Intelligent Manufacturing
An Interdisciplinary Perspective on IT Services Management and Service Science
Journal of Management Information Systems
Should We Go Our Own Way? Backsourcing Flexibility in IT Services Contracts
Journal of Management Information Systems
Witty invention or dubious fad? Using argument mapping to examine the contours of management fashion
Information and Organization
Towards a service system ontology for service science
ICSOC'11 Proceedings of the 9th international conference on Service-Oriented Computing
Applying text-mining to personalization and customization research literature - Who, what and where?
Expert Systems with Applications: An International Journal
Human Factors in Ergonomics & Manufacturing
Automated self-service modeling: predictive analytics as a service
Information Systems and e-Business Management
Citizens Collaboration and Co-Creation in Public Service Delivery: The COCKPIT Project
International Journal of Electronic Government Research
Service Oriented Enterprise and Contracted Profit Sharing
International Journal of Systems and Service-Oriented Engineering
A method for service failure effects analysis based on customer satisfaction
HCI'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction for learning, culture, collaboration and business - Volume Part III
Proceedings of the Fifth International Conference on Management of Emergent Digital EcoSystems
Business rules management in healthcare: A lifecycle approach
Decision Support Systems
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Computer scientists work with formal models of algorithms and computation, and someday service scientists may work with formal models of service systems. The four examples here document some of the early efforts to establish a new academic discipline and new profession.