Communications of the ACM - Services science
A research manifesto for services science
Communications of the ACM - Services science
Understanding service sector innovation
Communications of the ACM - Services science
What academic research tells us about service
Communications of the ACM - Services science
Semantics to energize the full services spectrum
Communications of the ACM - Services science
Resource planning for business services
Communications of the ACM - Services science
Communications of the ACM - Services science
The evolution and discovery of services science in business schools
Communications of the ACM - Services science
Service systems, service scientists, SSME, and innovation
Communications of the ACM - Services science
The Clarion Call for modern services: China, Japan, Europe, and the U.S.
Communications of the ACM - Services science
Enterprise modeling and enterprise transformation
Information-Knowledge-Systems Management - Work, Workflow, Information Systems and Enterprise Transformation
Workflow management for enterprise transformation
Information-Knowledge-Systems Management - Work, Workflow, Information Systems and Enterprise Transformation
Supporting strategic enterprise processes: An analysis of various architectural frameworks
Information-Knowledge-Systems Management - Work, Workflow, Information Systems and Enterprise Transformation
Work, workflow and information systems
Information-Knowledge-Systems Management - Work, Workflow, Information Systems and Enterprise Transformation
Enterprise mobility: Researching a new paradigm
Information-Knowledge-Systems Management - Enterprise Mobility: Applications, Technologes and Strategies
Viewing Enterprises As Systems-Of-Systems (SOS): Implications For SOS Research
Journal of Integrated Design & Process Science
Information-Knowledge-Systems Management - Engineering the System of Healthcare Delivery
Information-Knowledge-Systems Management
Improvement of building automation system
IEA/AIE'11 Proceedings of the 24th international conference on Industrial engineering and other applications of applied intelligent systems conference on Modern approaches in applied intelligence - Volume Part II
Process mining by measuring process block similarity
BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
Information Resources Management Journal
An organizational assessment process in support of enterprise transformation
Information-Knowledge-Systems Management
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The information technology revolution has driven the pace of competition and rapid globalization. Consequently, enterprises increasingly need to consider and pursue fundamental changetransformation—to maintain or gain competitive advantage. This need raises important research issues concerning how transformation is best understood and pursued. This paper outlines a theory of enterprise transformation to guide research on these issues. The theory focuses on why and how transformation happens, as well as ways in which transformation is addressed and pursued in terms of work processes and the architecture of these processes. A variety of industry and corporate vignettes is used to illustrate the theory. A portfolio of research initiatives are discussed in terms of how they can advance the proposed theory, while also enhancing practices of enterprise transformation. © 2005 Wiley Periodicals, Inc. Syst Eng 8: 279–295, 2005