Building IBM: shaping an industry and its technology
Building IBM: shaping an industry and its technology
Evolution of the strategy and structure of a human resource planning DSS application
Decision Support Systems
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Was Early Entry a Competitive Advantage? US Universities That Entered Computing in the 1940s
IEEE Annals of the History of Computing
The role of the University in computers, data processing, and related fields
Communications of the ACM
Design Rules: The Power of Modularity Volume 1
Design Rules: The Power of Modularity Volume 1
Making It Better: Expanding Information Technology Research to Meet Society's Needs
Making It Better: Expanding Information Technology Research to Meet Society's Needs
IEEE Annals of the History of Computing
Managing Learning and Turnover in Employee Staffing
Operations Research
Commissioned Paper: On the Interface Between Operations and Human Resources Management
Manufacturing & Service Operations Management
Service-Oriented Architecture: A Field Guide to Integrating XML and Web Services
Service-Oriented Architecture: A Field Guide to Integrating XML and Web Services
Field studies of computer system administrators: analysis of system management tools and practices
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
A Semantic Web Services Architecture
IEEE Internet Computing
A theory of enterprise transformation
Systems Engineering
Model-driven business transformation and the semantic web
Communications of the ACM - The semantic e-business vision
Enterprise Transformation: Understanding and Enabling Fundamental Change (Wiley Series in Systems Engineering and Management)
Semantic Web Services, Processes and Applications (Semantic Web and Beyond: Computing for Human Experience)
Marketing Models of Service and Relationships
Marketing Science
BISON: providing business information analysis as a service
EDBT'06 Proceedings of the 10th international conference on Advances in Database Technology
Service-oriented Technology Roadmap (SoTRM) using patent map for R&D strategy of service industry
Expert Systems with Applications: An International Journal
Describing Next Generation Communication Services: A Usage Perspective
ServiceWave '08 Proceedings of the 1st European Conference on Towards a Service-Based Internet
interactions - The Waste Manifesto
iInteriorDesign: a collaborative service system approach towards constructive value co-creation
Proceedings of the 11th International Conference on Electronic Commerce
A structured approach to describing service for creating a delightful experience
Computers and Industrial Engineering
Service systems framework focusing on value creation: case study
International Journal of Web Engineering and Technology
A service science perspective on the design of social media activities
International Journal of Web Engineering and Technology
Interface-to-face: sharing information with customers in service encounters
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Pricing e-service quality risk in financial services
Electronic Commerce Research and Applications
An Interdisciplinary Perspective on IT Services Management and Service Science
Journal of Management Information Systems
Automated self-service modeling: predictive analytics as a service
Information Systems and e-Business Management
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A computing-driven revolution is under way in the global economy guided by the principle that every business must become a service business in order to survive.