Building IBM: shaping an industry and its technology
Building IBM: shaping an industry and its technology
Evolution of the strategy and structure of a human resource planning DSS application
Decision Support Systems
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Was Early Entry a Competitive Advantage? US Universities That Entered Computing in the 1940s
IEEE Annals of the History of Computing
The role of the University in computers, data processing, and related fields
Communications of the ACM
Design Rules: The Power of Modularity Volume 1
Design Rules: The Power of Modularity Volume 1
Making It Better: Expanding Information Technology Research to Meet Society's Needs
Making It Better: Expanding Information Technology Research to Meet Society's Needs
IEEE Annals of the History of Computing
Managing Learning and Turnover in Employee Staffing
Operations Research
Commissioned Paper: On the Interface Between Operations and Human Resources Management
Manufacturing & Service Operations Management
Service-Oriented Architecture: A Field Guide to Integrating XML and Web Services
Service-Oriented Architecture: A Field Guide to Integrating XML and Web Services
Field studies of computer system administrators: analysis of system management tools and practices
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
A Semantic Web Services Architecture
IEEE Internet Computing
A theory of enterprise transformation
Systems Engineering
Model-driven business transformation and the semantic web
Communications of the ACM - The semantic e-business vision
Enterprise Transformation: Understanding and Enabling Fundamental Change (Wiley Series in Systems Engineering and Management)
Semantic Web Services, Processes and Applications (Semantic Web and Beyond: Computing for Human Experience)
The Work System Method: Connecting People, Processes, and IT for Business Results
The Work System Method: Connecting People, Processes, and IT for Business Results
Marketing Models of Service and Relationships
Marketing Science
BISON: providing business information analysis as a service
EDBT'06 Proceedings of the 10th international conference on Advances in Database Technology
Designing a service science discipline with discipline
IBM Systems Journal
Electronic Commerce Research and Applications
iInteriorDesign: a collaborative service system approach towards constructive value co-creation
Proceedings of the 11th International Conference on Electronic Commerce
Communications of the ACM
Global IT and IT-enabled services
Information Systems Frontiers
An Interdisciplinary Perspective on IT Services Management and Service Science
Journal of Management Information Systems
Witty invention or dubious fad? Using argument mapping to examine the contours of management fashion
Information and Organization
Analytical, computational and conceptual modeling in service science and systems
Information Systems and e-Business Management
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The pioneering efforts of Arizona State University illustrate what can be accomplished when universities worldwide address the need to create comprehensive interdisciplinary curricula for services science.