Resource planning for business services

  • Authors:
  • Brenda Dietrich

  • Affiliations:
  • IBM Thomas J. Watson Research Center, Yorktown Heights, NY

  • Venue:
  • Communications of the ACM - Services science
  • Year:
  • 2006

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Abstract

Over the past several decades mathematical models of supply chains have been developed and used for resource planning. Significant gains in supply chain efficiency have been attributed to the use of such models, together with the supporting IT infrastructure. Manufacturing resource planning (MRP), which automated the calculations of material requirements within manufacturing, evolved into enterprise resource planning (ERP), which monitors manufacturing enterprise processes and provides an information base for mathematically based advanced planning.