Enterprise Interoperability: A Standardisation View
ICEIMT '01 Proceedings of the IFIP TC5/WG5.12 International Conference on Enterprise Integration and Modeling Technique: Enterprise Inter- and Intra-Organizational Integration: Building International Consensus
Service-Oriented Computing: Key Concepts and Principles
IEEE Internet Computing
A research manifesto for services science
Communications of the ACM - Services science
Resource planning for business services
Communications of the ACM - Services science
Communications of the ACM - Services science
Service systems, service scientists, SSME, and innovation
Communications of the ACM - Services science
The Clarion Call for modern services: China, Japan, Europe, and the U.S.
Communications of the ACM - Services science
Service-Orientation in the Computing Infrastructure
SOSE '06 Proceedings of the Second IEEE International Symposium on Service-Oriented System Engineering
Information Technology Outsourcing (Advances in Management Information Systems)
Information Technology Outsourcing (Advances in Management Information Systems)
Service oriented architectures: approaches, technologies and research issues
The VLDB Journal — The International Journal on Very Large Data Bases
An overview of IBM service management
IBM Systems Journal
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Towards Accountable Enterprise Mashup Services
ICEBE '07 Proceedings of the IEEE International Conference on e-Business Engineering
Internet of Services SAP Research Vision
WETICE '07 Proceedings of the 16th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises
Turning Software into a Service
Computer
Running applications efficiently in online social networks
ACM SIGMETRICS Performance Evaluation Review
Service Science, Management and Engineering: Education for the 21st Century
Service Science, Management and Engineering: Education for the 21st Century
An information system to support the engineering designer
Journal of Intelligent Manufacturing
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The world is coming into the time what is known as the Service Era. Various business services are gradually being separated from manufacturing industries. In this paper, Business service concepts, features and classifications are firstly introduced, and the evolution trends of business service are also briefly summarized. The state-of-the-art of research and development work on business service is overviewed, in three different domains, i.e., the service economy, service systems and service-oriented computing. In particular, main research topics in a new discipline named Service Science, Management and Engineering are mentioned. Business service impacts on manufacturing and new challenges in business transformation from manufacturing to service are discussed. Finally, three case studies on business services are given.