Modeling design objects in CAD system for Service/Product Engineering

Authors:
Tomohiko Sakao;Yoshiki Shimomura;Erik Sundin;Mica Comstock
Affiliations:
Institute for Product Development and Machine Elements, Darmstadt University of Technology, Magdalenenstrasse 4, 64289 Darmstadt, Germany;Department of System Design, Tokyo Metropolitan University, Minamiosawa 1-1, Hachioji-shi, Tokyo 192-0397, Japan;Department of Management and Engineering, Linköping University, SE-581 83, Linköping, Sweden;Department of Management and Engineering, Linköping University, SE-581 83, Linköping, Sweden
Venue:
Computer-Aided Design
Year:
2009

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Abstract

This paper proposes a new type of service CAD system utilized in Service/Product Engineering (SPE), a much-needed and novel engineering discipline within the background of servicification. In this research a design-object model was defined, and a prototype named Service Explorer was implemented. The model represents critical concepts such as value, costs, functions either of products or of service activities, and entities. Through its application to business cases such as selling washing machines, providing pay-per-wash service, and cleaning washing machines, the Service Explorer was proven to support designers as they describe and operate design objects. In the future we expect that the Service Explorer can help designers with generating new ideas.