Information technology and organisational change
Information technology and organisational change
Groupware: some issues and experiences
Communications of the ACM
Communications of the ACM - Special issue on computer graphics: state of the arts
A business case framework for group support technology
Journal of Management Information Systems - Special issue: Collaboration technology, modeling, and end-user computing for the 1990s
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Reengineering: business change of mythic proportions?
MIS Quarterly
WSC '95 Proceedings of the 27th conference on Winter simulation
Panel discussion on the role of modeling and simulation in business process reengineering
WSC '95 Proceedings of the 27th conference on Winter simulation
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Business engineering: dynamic modeling instruments for a dynamic world
Simulation and Gaming - simulation of information systems, part I
Profiling successful reengineering projects
Communications of the ACM
Supporting business process redesign using cognitive maps
Decision Support Systems
Process think: winning perspective for business change in the information age
Process think: winning perspective for business change in the information age
Managing Change with Business Process Simulation
Managing Change with Business Process Simulation
The New Science of Management Decision
The New Science of Management Decision
Introduction to Simulation Using SIMAN
Introduction to Simulation Using SIMAN
Business Process Re-Engineering and Simulation: Bridging the Gap
Proceedings of the 12th European Simulation Multiconference on Simulation - Past, Present and Future
Collaborative Simulation Modeling: Experiences and Lessons Learned
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 1 - Volume 1
Fifteen Years of GSS in the Field: A Comparison Across Time and National Boundaries
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track1 - Volume 1
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 8 - Volume 8
The Value of Creativity in Business Process Reengineering
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information System Track-Organizational Systems and Technology - Volume 3
Breaking the rules: success and failure in groupware-supported business process reengineering
Decision Support Systems
Transportation applications of simulation: simulation building blocks for airport terminal modeling
Proceedings of the 34th conference on Winter simulation: exploring new frontiers
Business process modeling with group support systems
Journal of Management Information Systems
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Collaborative business engineering with animated electronic meetings
Journal of Management Information Systems
Lessons from a dozen years of group support systems research: a discussion of lab and field findings
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Technological support for group process modeling
Journal of Management Information Systems - Special section: Information technology and IT organizational impact
Dynamic modeling to assess the business value of electronic commerce
International Journal of Electronic Commerce - Special issue: Developing the business components of the digital economy
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
Modeling and Simulation for Mission Operations Work System Design
Journal of Management Information Systems
Designing mobile solutions for mobile workers: lessons learned from a case study
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
The design of a mobile information and entertainment service on a UMTS testbed
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
A framework for configurable hierarchical simulation in a multiple-user decision support environment
WSC '05 Proceedings of the 37th conference on Winter simulation
The Journal of Strategic Information Systems
Journal of Management Information Systems
Acquiring knowledge on business processes from stakeholders' stories
Advanced Engineering Informatics
Comparison of wiki-based process modeling systems
i-KNOW '11 Proceedings of the 11th International Conference on Knowledge Management and Knowledge Technologies
A collaboration support environment for decision enhancement in business process improvement
CRIWG'11 Proceedings of the 17th international conference on Collaboration and technology
Productivity and Performance Effects of Business Process Reengineering: A Firm-Level Analysis
Journal of Management Information Systems
The roles of theory in canonical action research
MIS Quarterly
From Dialogue Games to m-ThinkLets: Overview and Synthesis of a Collaborative Modeling Approach
International Journal of e-Collaboration
Hi-index | 0.00 |
Business process reengineering (BPR) projects have been carried out for many years, with varying degrees of success. Two key reasons for failure are distinguished from the literature: insufficient stakeholder involvement and poor analyses of the business processes. The purpose of this paper is to present a decade of field experiences with collaborative BPR. Nine BPR projects were executed and analyzed in detail, leading to the identification of 87 themes regarding the efficiency and effectiveness of the project. These themes were organized into 12 categories of lessons learned that provide insight into the "best practices" and together informed the evolution of the collaborative business engineering (CBE) approach to BPR. The CBE approach combines a BPR process with collaboration and simulation modeling support to address the above-mentioned reasons for failure in BPR. The field experiences show that the CBE approach can be successfully applied for BPR projects in real life.