A foundation for the study of group decision support systems
Management Science
Bringing automated support to large groups: the Burr-Brown experience
Information and Management
Electronic meeting system experience at IBM
Journal of Management Information Systems - Special issue: Decision support and knowledge-based systems
Communications of the ACM - Special issue on computer graphics: state of the arts
A comparison of laboratory and field research in the study of electronic meeting systems
Journal of Management Information Systems - Special issue on management support systems
How a group-editor changes the character of a design meeting as well as its outcome
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Supporting collaborative writing of hyperdocuments in SEPIA
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Flexible Diff-ing in a collaborative writing system
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Journal of Management Information Systems
Culture: a fourth dimension of group support systems
Communications of the ACM
Automatic concept classification of text from electronic meetings
Communications of the ACM
Alleviating convergence problems in group support systems: the shared context approach
Computer Supported Cooperative Work
The essential distributed objects survival guide
The essential distributed objects survival guide
Group data modeling support for business process reengineering
Group data modeling support for business process reengineering
Exploring the use of EMS in the classroom: two field studies
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
Learning with GSS: A Case Study
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
Re-engineering the classroom: a field study of computer-supported collaborative learning
Re-engineering the classroom: a field study of computer-supported collaborative learning
Electronic meeting systems tools and methods to increase group participation and productivity during business process modeling
Invoking social comparison to improve electronic brainstorming: beyond anonymity
Journal of Management Information Systems - Special section: Information technology and its organizational impact
Affective reward and the adoption of group support systems: productivity is not always enough
Journal of Management Information Systems - Special section: Information technology and its organizational impact
Technological support for group process modeling
Journal of Management Information Systems - Special section: Information technology and IT organizational impact
A distributed algorithm for graphic objects replication in real-time group editors
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Establishing a foundation for collaborative scenario elicitation
ACM SIGMIS Database
Communications of the ACM
Organizational adoption and diffusion of electronic meeting systems: a case study
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Ethnic diversity in IS: What are current Ph.D. students saying?
ACM SIGCPR Computer Personnel
Group dynamics and ubiquitous computing
Communications of the ACM
Cultural differences explaining the differences in results in GSS: implications for the next decade
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
Electronic Commerce Customer Relationship Management: A Research Agenda
Information Technology and Management
Integrating Two Organizational Systems through Communication Genres
COORDINATION '02 Proceedings of the 5th International Conference on Coordination Models and Languages
Implementing collaboration technologies in industry
From genre analysis to the design of meetingware
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Automated facilitation of electronic meetings
Information and Management
Return on investment and organizational adoption
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Frame-based argumentation for group decision task generation and identification
Decision Support Systems - Special issue: Collaborative work and knowledge management
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
A view of 20th and 21st century software engineering
Proceedings of the 28th international conference on Software engineering
Towards a distributed software architecture evaluation process: a preliminary assessment
Proceedings of the 28th international conference on Software engineering
A framework for asynchronous change awareness in collaborative documents and workspaces
International Journal of Human-Computer Studies
An empirical study of groupware support for distributed software architecture evaluation process
Journal of Systems and Software - Special issue: Selected papers from the 11th Asia Pacific software engineering conference (APSEC 2004)
Distributed versus face-to-face meetings for architecture evalution: a controlled experiment
Proceedings of the 2006 ACM/IEEE international symposium on Empirical software engineering
Information Technology for Development - Collaboration for knowledge networking in development
Pharmaceutical learning and collaborative networks - a qualitative case study
IMSA'06 Proceedings of the 24th IASTED international conference on Internet and multimedia systems and applications
IMSA'06 Proceedings of the 24th IASTED international conference on Internet and multimedia systems and applications
A technology transition model derived from field investigation of GSS use aboard the U.S.S. CORONADO
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Exploring the application and acceptance of group support systems in Africa
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
1001 Unanswered research questions in GSS
Journal of Management Information Systems
Information Systems Frontiers
An Inductively Derived Model of Leader-Initiated Relationship Building with Virtual Team Members
Journal of Management Information Systems
Collaborative Business Engineering: A Decade of Lessons from the Field
Journal of Management Information Systems
Institutional Bridging: How Conceptions of IT-Enabled Change Shape the Planning Process
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
The Dynamic Effects of Group Support Systems on Group Meetings
Journal of Management Information Systems
Identification of Comment Authorship in Anonymous Group Support Systems
Journal of Management Information Systems
Evaluating meeting support tools
Personal and Ubiquitous Computing - Special Issue: User-centred design and evaluation of ubiquitous groupware
ThinkLets: a collaboration engineering pattern language
International Journal of Computer Applications in Technology
Towards mobile communities for cancer patients: the case of krebsgemeinschaft.de
International Journal of Web Based Communities
Autonomous agent learning by a creativity optimization
Math'04 Proceedings of the 5th WSEAS International Conference on Applied Mathematics
Journal of Management Information Systems
Journal of Management Information Systems
Principles for effective virtual teamwork
Communications of the ACM - A Direct Path to Dependable Software
Visually-Driven Decision Making Using Handheld Devices
Proceedings of the 2008 conference on Collaborative Decision Making: Perspectives and Challenges
A Distributed Facilitation Framework
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A Meta-Theory for Understanding Information Systems Within Sociotechnical Systems
Journal of Management Information Systems
Journal of Management Information Systems
Exploring the Potential of Virtual Worlds for Enquiry-Based Learning
WSKS '09 Proceedings of the 2nd World Summit on the Knowledge Society: Visioning and Engineering the Knowledge Society. A Web Science Perspective
A technique for evaluating shared workspaces efficiency
CSCWD'06 Proceedings of the 10th international conference on Computer supported cooperative work in design III
The collaboration engineering approach for designing collaboration processes
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Assessment of facilitators' design thinking
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
Unraveling challenges in collaborative design: a literature study
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
Enquiry-based learning: exploring the potential of virtual worlds (SecondLife)
International Journal of Technology Enhanced Learning
Success factors of e-collaboration in business process modeling
CAiSE'10 Proceedings of the 22nd international conference on Advanced information systems engineering
The impact of Group Intelligence software on enquiry-based learning
International Journal of Learning Technology
Dynamic collaboration: participant-driven agile processes for complex tasks
ACM SIGMIS Database
Modeling collaboration processes to understand and predict group performance
Proceedings of the 1st international workshop on Semantic models for adaptive interactive systems
Design science in information systems research
MIS Quarterly
Investigating the Role of a Large, Shared Display in Multi-Display Environments
Computer Supported Cooperative Work
Evaluating the value of collaboration systems in collocated teams: A longitudinal analysis
Computers in Human Behavior
Dealing with emotional factors in agent based ubiquitous group decision
EUC'05 Proceedings of the 2005 international conference on Embedded and Ubiquitous Computing
Designing for light-weight collaboration: the case of interactive citizens' advisory services
DESRIST'10 Proceedings of the 5th international conference on Global Perspectives on Design Science Research
Design science and the accumulation of knowledge in the information systems discipline
ACM Transactions on Management Information Systems (TMIS)
Virtual space and place: theory and test
MIS Quarterly
Information and Software Technology
Differences between online and face to face focus groups, viewed through two approaches
Journal of Theoretical and Applied Electronic Commerce Research
Proceedings of the Winter Simulation Conference
An Exploratory Study of How Technology Supports Communication in Multilingual Groups
International Journal of e-Collaboration
Compensatory Adaptation to Media Obstacles: An Experimental Study of Process Redesign Dyads
Information Resources Management Journal
Facilitation Roles and Responsibilities for Sustained Collaboration Support in Organizations
Journal of Management Information Systems
An Approach for Asynchronous Awareness Support in Collaborative Non-Linear Storytelling
Computer Supported Cooperative Work
An agent-based distributed collaborative decision support system
Intelligent Decision Technologies - Various forms of intelligence
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During the past dozen years, researchers at the University of Arizona have built six generations of group support systems software, conducted over 150 research studies, and facilitated over 4,000 projects. This article reports on lessons learned through that experience. It begins by presenting a theoretical foundation for the Groupware Grid, a tool for designing and evaluating GSS. It then reports lessons from nine key domains: (1)GSS in organizations; (2) cross-cultural and multicultural issues; (3) designing GSS software; (4) collaborative writing; (5) electronic polling; (6) GSS facilities and room design; (7) leadership and facilitation; (8) GSS in the classroom; and (9) business process reengineering.