Facilitating technology-supported group work: a new category of IS personnel
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
Electronic brainstorming in small and large groups
Information and Management
A comparison of two electronic idea generation techniques
Information and Management
Lessons from a dozen years of group support systems research: a discussion of lab and field findings
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Human versus automated facilitation in the GSS context
ACM SIGMIS Database
Web-enabled strategic GDSS, e-democracy and Arrow's theorem: A Bayesian perspective
Decision Support Systems
A Distributed Facilitation Framework
Proceedings of the 2008 conference on Collaborative Decision Making: Perspectives and Challenges
A transfer approach for facilitation knowledge in computer-supported collaboration
CRIWG'11 Proceedings of the 17th international conference on Collaboration and technology
Facilitating Team Processes with Recommender Systems: A Behavioral Science Perspective
Proceedings of the 13th International Conference on Knowledge Management and Knowledge Technologies
International Journal of e-Collaboration
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Much group support system (GSS) research has focused on the impact of group size, leadership, tasks, and other variables on the effectiveness and efficiency of meetings, but few studies have investigated the effect of different facilitation modes. An automated facilitator could assist or possibly supplant a human facilitator in complex or geographically distributed meetings. Our study of electronic meetings showed that automated facilitation was as good as expert-human and better than novice-human facilitation for simple idea generation and ranking tasks.