Applying adaptive structuration theory to investigate the process of group support systems use
Journal of Management Information Systems - Special issue: Collaboration technology, modeling, and end-user computing for the 1990s
Effects of facilitation and leadership on meeting outcomes in a group support system environment
European Journal of Information Systems
How knowledge workers use the web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Facilitator Influence in Group Support Systems: Intended and Unintended Effects
Information Systems Research
Providing Decisional Guidance for Multicriteria Decision Making in Groups
Information Systems Research
Automated facilitation of electronic meetings
Information and Management
Evaluating collaborative filtering recommender systems
ACM Transactions on Information Systems (TOIS)
IEEE Transactions on Knowledge and Data Engineering
Social matching: A framework and research agenda
ACM Transactions on Computer-Human Interaction (TOCHI)
Human versus automated facilitation in the GSS context
ACM SIGMIS Database
The group facilitator: a CSCW perspective
ECSCW'91 Proceedings of the second conference on European Conference on Computer-Supported Cooperative Work
Journal of Management Information Systems
Causal Relationships in Creative Problem Solving: Comparing Facilitation Interventions for Ideation
Journal of Management Information Systems
Investigating the Moderators of the Group Support Systems Use with Meta-Analysis
Journal of Management Information Systems
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
Constraint-based recommender systems: technologies and research issues
Proceedings of the 10th international conference on Electronic commerce
Knowledge Management Systems: Information and Communication Technologies for Knowledge Management
Knowledge Management Systems: Information and Communication Technologies for Knowledge Management
Journal of Management Information Systems
In situ evaluation of recommender systems: Framework and instrumentation
International Journal of Human-Computer Studies
Editorial: Measuring the impact of personalization and recommendation on user behaviour
International Journal of Human-Computer Studies
Recommender Systems: An Introduction
Recommender Systems: An Introduction
Design science in information systems research
MIS Quarterly
Facilitation Roles and Responsibilities for Sustained Collaboration Support in Organizations
Journal of Management Information Systems
Theoretical foundations for the study of sociomateriality
Information and Organization
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This position paper argues that recommender systems should be considered as fully automated facilitators having positive impact on team processes and consequently on team effectiveness. The paper builds upon the general organizational need to improve teams' processes to enhance and sustain team effectiveness. However, current research on facilitation is little synthesized across research disciplines and typically focuses on the end-product of collaboration rather than on the team process itself when assessing team effectiveness. This paper puts forward the idea that today's recommender systems, or more specifically, their recommendations, already provide content facilitation and technical facilitation, respectively. Little is known about their theoretical grounding in behavioral sciences a well as the impact of recommendations on team processes. A research agenda is presented in the form of a discussion.