Ontology-based evaluation of organizational memory
Journal of the American Society for Information Science and Technology
Developing a collective intelligence application for special education
Decision Support Systems
Disengaging from a distributed research project: Refining a model of group departures
Journal of the American Society for Information Science and Technology
Improving the learning of graduate attributes in the curriculum: a case-study in IT management
Proceedings of the Twelfth Australasian Conference on Computing Education - Volume 103
An empirical investigation of employee portal success
The Journal of Strategic Information Systems
Research Note---Mapping the Field of Virtual Work: A Cocitation Analysis
Information Systems Research
ACM Transactions on Management Information Systems (TMIS)
Individual Virtual Competence and Its Influence on Work Outcomes
Journal of Management Information Systems
The Influence of Virtuality on Social Networks Within and Across Work Groups: A Multilevel Approach
Journal of Management Information Systems
How virtual teams use their virtual workspace to coordinate knowledge
ACM Transactions on Management Information Systems (TMIS)
Using enterprise architecture and technology adoption models to predict application usage
Journal of Systems and Software
Ontology-based standardization on knowledge exchange in social knowledge management environments
Proceedings of the 12th International Conference on Knowledge Management and Knowledge Technologies
International Journal of Information Technologies and Systems Approach
Facilitating Team Processes with Recommender Systems: A Behavioral Science Perspective
Proceedings of the 13th International Conference on Knowledge Management and Knowledge Technologies
Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams
International Journal of e-Collaboration
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In today's global market environment, enterprises are increasingly turning to use of distributed teams to leverage their resources and address diverse markets. Individual members of structurally diverse distributed teams need to develop their collaboration know-how to work effectively with others on their team. The lack of face-to-face cues creates challenges in developing the collaboration know-how--challenges that can be overcome by communicating not just content, but also context. We derive a theoretical model from Te'eni's (2001) cognitive-affective model of communication to elaborate how information technology (IT) can support an individual's communication of context to develop collaboration know-how. Two hundred and sixty-three individuals working in structurally diverse distributed teams using a variety of virtual workspace technologies to support their communication needs were surveyed to test the model. Results indicate that when individuals perceive their task as nonroutine, there is a positive relationship between an individual's perceived degree of IT support for communicating context information and his collaboration know-how development. However, when individuals perceive their task as routine, partial IT support for contextualization is associated with lower levels of collaboration know-how development. This finding is attributed to individuals' misunderstanding of the conveyed context, or their struggling to utilize the context conveyed with partial IT support, making a routine task more prone to misunderstanding and leaving the user worse than if she had no IT support for contextualization. We end the paper by drawing theoretical and practical implications based on these findings.