A foundation for the study of group decision support systems
Management Science
A usability study of awareness widgets in a shared workspace groupware system
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Virtual teams: reaching across space, time, and organizations with technology
Virtual teams: reaching across space, time, and organizations with technology
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
Memory-Based Feedback Controls to Support Groupware Coordination
Information Systems Research
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams
Organization Science
The mathematics of statistical machine translation: parameter estimation
Computational Linguistics - Special issue on using large corpora: II
Coordinating Expertise Among Emergent Groups Responding to Disasters
Organization Science
Coordination in Fast-Response Organizations
Management Science
Small-Group Behavior in a Virtual and Real Environment: A Comparative Study
Presence: Teleoperators and Virtual Environments
Collaborative Activities in Virtual Settings: A Knowledge Management Perspective of Telemedicine
Journal of Management Information Systems
Toward Virtual Community Knowledge Evolution
Journal of Management Information Systems
Team Knowledge and Coordination in Geographically Distributed Software Development
Journal of Management Information Systems
Information Technology and the Changing Fabric of Organization
Organization Science
Journal of Management Information Systems
Toward a broader vision for Information Systems
ACM Transactions on Management Information Systems (TMIS)
A conceptual meta-framework for managing multicultural global virtual teams
International Journal of Networking and Virtual Organisations
The Journal of Strategic Information Systems
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Virtual team members increasingly rely on virtual workspace tools to coordinate knowledge that each individual brings to the team. How the use of these tools affects knowledge coordination within virtual teams is not well understood. We distinguish between tools as features and the use of the virtual workspace as providing affordances for behaviors. Using situational awareness theory, we hypothesized two affordances of virtual workspaces that facilitate knowledge coordination. Using trading zone theory, we hypothesized two forms of trading zones created by features of virtual workspaces and the impact of these trading zones on the creation of affordances for team members. Members of 54 teams were asked about the affordances of the virtual workspace, and team leaders were asked about specific tools provided to the team. Our hypothesized model was supported: the different forms of trading zones were differentially related to the different affordances and on affordances were related to knowledge coordination satisfaction. Theoretical implications focus on the distinction between features and affordances and on the identification of specific features that affect specific affordances. Practical implications for managers and engineers supporting virtual teams include the utility of becoming knowledgeable about different forms of trading zones that virtual workspaces can provide and understanding the relationship between trading zones and different affordances.