The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Introduction to the Special Issue: Communication Processes for Virtual Organizations
Organization Science
Risk Mitigation in Virtual Organizations
Organization Science
Knowledge and Organization: A Social-Practice Perspective
Organization Science
Knowing in Practice: Enacting a Collective Capability in Distributed Organizing
Organization Science
Coordinating Expertise in Software Development Teams
Management Science
Work coordination, workflow, and workarounds in a medical context
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Coordinating Expertise Among Emergent Groups Responding to Disasters
Organization Science
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordination in emergency response management
Communications of the ACM - Web searching in a multilingual world
Transactive memory in trauma resuscitation
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Transactive memory systems: a perspective on coordination in human-robot incident response teams
Proceedings of the 4th ACM/IEEE international conference on Human robot interaction
SDG '09 Proceedings of the 2009 ICSE Workshop on Software Development Governance
The role of IT in crisis response: Lessons from the SARS and Asian Tsunami disasters
The Journal of Strategic Information Systems
Advances in multi-agency disaster management: Key elements in disaster research
Information Systems Frontiers
Supporting coordination in surgical suites: physical aspects of common information spaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordination in innovative design and engineering: observations from a lunar robotics project
Proceedings of the 16th ACM international conference on Supporting group work
Proceedings of the 1st ACM International Health Informatics Symposium
IS Avoidance in Health-Care Groups: A Multilevel Investigation
Information Systems Research
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Breaking news on wikipedia: dynamics, structures, and roles in high-tempo collaboration
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
How virtual teams use their virtual workspace to coordinate knowledge
ACM Transactions on Management Information Systems (TMIS)
IT knowledge integration capability and team performance: The role of team climate
International Journal of Information Management: The Journal for Information Professionals
Toward a Theory of Coordinating: Creating Coordinating Mechanisms in Practice
Organization Science
Transcending Knowledge Differences in Cross-Functional Teams
Organization Science
Organizing for Innovation in the Digitized World
Organization Science
Proceedings of the 30th ACM international conference on Design of communication
A narrative networks approach to understanding coordination practices in emergency response
Information and Organization
Extending the Information-Processing View of Coordination in Public Sector Crisis Response
International Journal of Electronic Government Research
International Journal of Information Systems and Social Change
International Journal of Information Technologies and Systems Approach
Novelty-Knowledge Alignment: A Theory of Design Convergence in Systems Development
Journal of Management Information Systems
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Organizational coordination has traditionally been viewed from an organizational-design perspective where rules, modalities, and structures are used to meet the information-processing demands of the environment. Fast-response organizations face unique coordination challenges as they operate under conditions of high uncertainty and fast decision making, where mistakes can be catastrophic. Based on an in-depth investigation of the coordination practices of a medical trauma center where fast-response and error-free activities are essential requirements, we develop a coordination-practice perspective that emphasizes expertise coordination and dialogic coordination. We argue that expertise coordination practices (reliance on protocols, community of practice structuring, plug-and-play teaming, and knowledge sharing) are essential to manage distributed expertise and ensure the timely application of necessary expertise. We suggest that dialogic coordination practices (epistemic contestation, joint sensemaking, cross-boundary intervention, and protocol breaking) are time-critical responses to novel events and ensure error-free operation. However, dialogic coordination practices are highly contested because of epistemic differences, reputation stakes, and possible blame apportionment.