Beyond being in the lab: using multi-agent modeling to isolate competing hypotheses
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Collocation blindness in partially distributed groups: is there a downside to being collocated?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Comparing a computer agent with a humanoid robot
Proceedings of the ACM/IEEE international conference on Human-robot interaction
RSVP: an investigation of remote shared visual presence as common ground for human-robot teams
Proceedings of the ACM/IEEE international conference on Human-robot interaction
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
Owning the Code: Status Closure in Distributed Groups
Organization Science
Toward a theory to study the use of collaborative product commerce for product development
Information Technology and Management
Conflict and Performance in Global Virtual Teams
Journal of Management Information Systems
Personal and Ubiquitous Computing
Improving the Effectiveness of Virtual Teams by Adapting Team Processes
Computer Supported Cooperative Work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Meeting mediator: enhancing group collaboration with sociometric feedback
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Coordinating high-interdependency tasks in asymmetric distributed teams
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Meeting mediator: enhancing group collaborationusing sociometric feedback
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Collaboration in offshore software projects: practices and challenges
Proceedings of the 2009 international workshop on Intercultural collaboration
Proceedings of the the 7th joint meeting of the European software engineering conference and the ACM SIGSOFT symposium on The foundations of software engineering
Unique Stressors of Cross-Cultural Collaboration through ICTs in Virtual Teams
EHAWC '09 Proceedings of the International Conference on Ergonomics and Health Aspects of Work with Computers: Held as Part of HCI International 2009
Developing a serious game to evaluate and train group decision making skills
Proceedings of the 13th International MindTrek Conference: Everyday Life in the Ubiquitous Era
Predicting remote versus collocated group interactions using nonverbal cues
Proceedings of the ICMI-MLMI '09 Workshop on Multimodal Sensor-Based Systems and Mobile Phones for Social Computing
Go (Con)figure: Subgroups, Imbalance, and Isolates in Geographically Dispersed Teams
Organization Science
Beyond Wikipedia: coordination and conflict in online production groups
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Sources of errors in distributed development projects: implications for collaborative tools
Proceedings of the 2010 ACM conference on Computer supported cooperative work
FIE'09 Proceedings of the 39th IEEE international conference on Frontiers in education conference
Disengaging from a distributed research project: Refining a model of group departures
Journal of the American Society for Information Science and Technology
Team member selection decisions for virtual versus face-to-face teams
Computers in Human Behavior
CoDesign: a highly extensible collaborative software modeling framework
Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering - Volume 2
Using virtual interactions to explore leadership and collaboration in globally distributed teams
Proceedings of the 3rd international conference on Intercultural collaboration
Group interaction styles in a virtual context: The effects on group outcomes
Computers in Human Behavior
Increasing commitment to online communities by designing for social presence
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Real-time collaborative editing behavior in USA and Japanese distributed teams
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Telecommuting advantages and challenges for IT management and staff
Proceedings of the 49th SIGMIS annual conference on Computer personnel research
Information and Software Technology
E-mail as a Source and Symbol of Stress
Organization Science
Progressing to the Center: Coordinating Project Work
Organization Science
An agent-based framework for distributed collaborative model evolution
Proceedings of the 12th International Workshop on Principles of Software Evolution and the 7th annual ERCIM Workshop on Software Evolution
Knowledge Collaboration in Online Communities
Organization Science
Safe Contexts for Interorganizational Collaborations Among Homeland Security Professionals
Journal of Management Information Systems
The temporal communication behaviors of global software development student teams
Computers in Human Behavior
The Influence of Virtuality on Social Networks Within and Across Work Groups: A Multilevel Approach
Journal of Management Information Systems
One piece at a time: why video-based communication is better for negotiation and conflict resolution
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Computers in Human Behavior
How virtual teams use their virtual workspace to coordinate knowledge
ACM Transactions on Management Information Systems (TMIS)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Massively distributed authorship of academic papers
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the Designing Interactive Systems Conference
Computers in Human Behavior
Organization Science
A meta-analysis of the consequences of virtualness on team functioning
Information and Management
Designing collaboration: comparing cases exploring cultural probes as boundary-negotiating objects
Proceedings of the 2013 conference on Computer supported cooperative work
Emergent roles in decision-making tasks using group chat
Proceedings of the 2013 conference on Computer supported cooperative work
Proceedings of the 2013 conference on Computer supported cooperative work companion
Making space for values: communication & values levers in a virtual team
Proceedings of the 6th International Conference on Communities and Technologies
Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams
International Journal of e-Collaboration
The evolving braid: how an organization in Uganda achieved reliable communications
Proceedings of the Sixth International Conference on Information and Communication Technologies and Development: Full Papers - Volume 1
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: user and context diversity - Volume 2
Emotional display behavior in different forms of Computer Mediated Communication
Computers in Human Behavior
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The bulk of our understanding of teams is based on traditional teams in which all members are collocated and communicate face to face. However, geographically distributed teams, whose members are not collocated and must often communicate via technology, are growing in prevalence. Studies from the field are beginning to suggest that geographically distributed teams operate differently and experience different outcomes than traditional teams. For example, empirical studies suggest that distributed teams experience high levels of conflict. These empirical studies offer rich and valuable descriptions of this conflict, but they do not systematically identify the mechanisms by which conflict is engendered in distributed teams. In this paper, we develop a theory-based explanation of how geographical distribution provokes team-level conflict. We do so by considering the two characteristics that distinguish distributed teams from traditional ones: Namely, we examine how being distant from one's team members and relying on technology to mediate communication and collaborative work impacts team members. Our analysis identifies antecedents to conflict that are unique to distributed teams. We predict that conflict of all types (task, affective, and process) will be detrimental to the performance of distributed teams, a result that is contrary to much research on traditional teams. We also investigate conflict as a dynamic process to determine how teams might mitigate these negative impacts over time.