Human values and the design of computer technology
Human values and the design of computer technology
Human values and the design of computer technology
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Virtual Teams: People Working Across Boundaries with Technology, Second Edition
Virtual Teams: People Working Across Boundaries with Technology, Second Edition
Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams
Organization Science
Code: Version 2.0
Proceedings of the 5th international conference on Emerging networking experiments and technologies
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Surveillance or Security?: The Risks Posed by New Wiretapping Technologies
Surveillance or Security?: The Risks Posed by New Wiretapping Technologies
Communications of the ACM
Affordances in HCI: toward a mediated action perspective
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Values levers and the unintended consequences of design
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
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The infrastructure underlying the Internet continues to evolve, with ramifications for not only the technical protocols that govern network functions, but also implications for social, economic, and legal issues. This paper uses ethnography to examine how and why ethical and social issues arise during the design of Named Data Networking, a new approach to Internet architecture. By focusing on communications modes among a distributed team of network architects, it investigates how particular modes may enable or constrain values levers: practices which encourage discussion of values during design. While face-to-face retreats encourage interdisciplinary work and subsequent discussion of moral values, mediated modes of communication tend to constrain values levers. These limitations may be overcome by encouraging communications techniques such as scenarios and demos, which can be used in both face-to-face and mediated settings.