The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Community Building on the Web: Secret Strategies for Successful Online Communities
Community Building on the Web: Secret Strategies for Successful Online Communities
The Cathedral and the Bazaar
Network Structure in Virtual Organizations
Organization Science
Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams
Organization Science
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 07
Is Out of Sight, Out of Mind? An Empirical Study of Social Loafing in Technology-Supported Groups
Information Systems Research
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Producing Open Source Software: How to Run a Successful Free Software Project
Producing Open Source Software: How to Run a Successful Free Software Project
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Effectiveness of Knowledge Transfer Portfolios in Software Process Improvement: A Field Study
Information Systems Research
Role Migration and Advancement Processes in OSSD Projects: A Comparative Case Study
ICSE '07 Proceedings of the 29th international conference on Software Engineering
Talk Before You Type: Coordination in Wikipedia
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
The Matrix of Control: Combining Process and Structure Approaches to Managing Software Development
Journal of Management Information Systems
Taking up the mop: identifying future wikipedia administrators
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Mopping up: modeling wikipedia promotion decisions
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Articulations of wikiwork: uncovering valued work in wikipedia through barnstars
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Wikipedians are born, not made: a study of power editors on Wikipedia
Proceedings of the ACM 2009 international conference on Supporting group work
Herding the cats: the influence of groups in coordinating peer production
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
The singularity is not near: slowing growth of Wikipedia
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
Decentralization in Wikipedia Governance
Journal of Management Information Systems
The work of sustaining order in wikipedia: the banning of a vandal
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Egalitarians at the gate: one-sided gatekeeping practices in social media
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Beyond Wikipedia: coordination and conflict in online production groups
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The role of community and groupware in geocache creation and maintenance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting and transforming leadership in online creative collaboration
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Factors impeding Wiki use in the enterprise: a case study
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Collective wisdom: information growth in wikis and blogs
Proceedings of the 11th ACM conference on Electronic commerce
Negotiating with angry mastodons: the wikipedia policy environment as genre ecology
Proceedings of the 16th ACM international conference on Supporting group work
Proceedings of the 16th ACM international conference on Supporting group work
Collaboration on Social Network Sites: Amateurs, Professionals and Celebrities
Computer Supported Cooperative Work
A multimethod study of information quality in wiki collaboration
ACM Transactions on Management Information Systems (TMIS)
Lifting the veil: the expression of values in online communities
Proceedings of the 2011 iConference
Quality is a verb: the operationalization of data quality in a citizen science community
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Participation in Wikipedia's article deletion processes
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
What do you think?: the structuring of an online community as a collective-sensemaking process
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
A Model for Information Growth in Collective Wisdom Processes
ACM Transactions on Knowledge Discovery from Data (TKDD)
Exploring reflection in online communities
Proceedings of the 2nd International Conference on Learning Analytics and Knowledge
Journal of the American Society for Information Science and Technology
Tea and sympathy: crafting positive new user experiences on wikipedia
Proceedings of the 2013 conference on Computer supported cooperative work
Proceedings of the 2013 conference on Computer supported cooperative work
Keeping eyes on the prize: officially sanctioned rule breaking in mass collaboration systems
Proceedings of the 2013 conference on Computer supported cooperative work
Deletion discussions in Wikipedia: decision factors and outcomes
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
Work-to-rule: the emergence of algorithmic governance in Wikipedia
Proceedings of the 6th International Conference on Communities and Technologies
Proceedings of the 22nd international conference on World Wide Web companion
A history of newswork on Wikipedia
Proceedings of the 9th International Symposium on Open Collaboration
Getting to the source: where does Wikipedia get its information from?
Proceedings of the 9th International Symposium on Open Collaboration
The role of conflict in determining consensus on quality in Wikipedia articles
Proceedings of the 9th International Symposium on Open Collaboration
Towards a diversity-minded Wikipedia
Proceedings of the 3rd International Web Science Conference
Improving Wiki Article Quality Through Crowd Coordination: A Resource Allocation Approach
International Journal on Semantic Web & Information Systems
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Wikis are sites that support the development of emergent, collective infrastructures that are highly flexible and open, suggesting that the systems that use them will be egalitarian, free, and unstructured. Yet it is apparent that the flexible infrastructure of wikis allows the development and deployment of a wide range of structures. However, we find that the policies in Wikipedia and the systems and mechanisms that operate around them are multi-faceted. In this descriptive study, we draw on prior work on rules and policies in organizations to propose and apply a conceptual framework for understanding the natures and roles of policies in wikis. We conclude that wikis are capable of supporting a broader range of structures and activities than other collaborative platforms. Wikis allow for and, in fact, facilitate the creation of policies that serve a wide variety of functions.