Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Egalitarians at the gate: one-sided gatekeeping practices in social media
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Good Faith Collaboration: The Culture of Wikipedia
Good Faith Collaboration: The Culture of Wikipedia
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Collective memory building in Wikipedia: the case of North African uprisings
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Staying in the loop: structure and dynamics of Wikipedia's breaking news collaborations
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
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Wikipedia's coverage of current events blurs the boundaries of what it means to be an encyclopedia. Drawing on Gieyrn's concept of "boundary work", this paper explores how Wikipedia's response to the 9/11 attacks expanded the role of the encyclopedia to include newswork, excluded content like the 9/11 Memorial Wiki that became problematic following this expansion, and legitimized these changes through the adoption of news-related policies and routines like promoting "In the News" content on the homepage. However, a second case exploring WikiNews illustrates the pitfalls of misappropriating professional newswork norms as well as the challenges of sustaining online communities. These cases illuminate the social construction of new technologies as they confront the boundaries of traditional professional identities and also reveal how newswork is changing in response to new forms of organizing enabled by these technologies.