Learning to use a word processor: by doing, by thinking, and by knowing
Human-computer interaction
Structured online interactions: improving the decision-making of small discussion groups
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Computer Supported Cooperative Work
Collaborative Authoring on the Web: A Genre Analysis of Online Encyclopedias
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 4 - Volume 04
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Self-organization of teams for free/libre open source software development
Information and Software Technology
Mass argumentation and the semantic web
Web Semantics: Science, Services and Agents on the World Wide Web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Is Wikipedia growing a longer tail?
Proceedings of the ACM 2009 international conference on Supporting group work
Decentralization in Wikipedia Governance
Journal of Management Information Systems
Socialization tactics in wikipedia and their effects
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Readers are not free-riders: reading as a form of participation on wikipedia
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The effects of group composition on decision quality in a social production community
Proceedings of the 16th ACM international conference on Supporting group work
Understanding Expressions of Unwanted Behaviors in Open Bug Reporting
VLHCC '10 Proceedings of the 2010 IEEE Symposium on Visual Languages and Human-Centric Computing
Lifting the veil: the expression of values in online communities
Proceedings of the 2011 iConference
Handling flammable materials: Wikipedia biographies of living persons as contentious objects
Proceedings of the 2011 iConference
Social capital increases efficiency of collaboration among Wikipedia editors
Proceedings of the 22nd ACM conference on Hypertext and hypermedia
Participation in Wikipedia's article deletion processes
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Socializing volunteers in an online community: a field experiment
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Deletion discussions in Wikipedia: decision factors and outcomes
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
Deletion discussions in Wikipedia: decision factors and outcomes
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
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Increasingly, ad-hoc online task groups must make decisions about jointly created artifacts such as open source software and Wikipedia articles. Time-consuming and laborious attention to textual discussions is needed to make such decisions, for which computer support would be beneficial. Yet there has been little study of the argumentation patterns that distributed ad-hoc online task groups use in evaluation and decision-making. In a corpus of English Wikipedia deletion discussions, we investigate the argumentation schemes used, the role of the arguer's experience, and which arguments are acceptable to the audience. We report three main results: First, the most prevalent patterns are the Rules and Evidence schemes from Walton's catalog of argumentation schemes [33], which comprise 36% of arguments. Second, we find that familiarity with community norms correlates with the novices' ability to craft persuasive arguments. Third, acceptable arguments use community-appropriate rhetoric that demonstrate knowledge of policies and community values while problematic arguments are based on personal preference and inappropriate analogy to other cases.