Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collaborative Authoring on the Web: A Genre Analysis of Online Encyclopedias
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 4 - Volume 04
Foucault@Wiki: first steps towards a conceptual framework for the analysis of Wiki discourses
Proceedings of the 2006 international symposium on Wikis
Motivations of contributors to Wikipedia
ACM SIGCAS Computers and Society
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Talk Before You Type: Coordination in Wikipedia
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Communications of the ACM
Community, consensus, coercion, control: cs*w or how policy mediates mass participation
Proceedings of the 2007 international ACM conference on Supporting group work
Scaling Consensus: Increasing Decentralization in Wikipedia Governance
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Wikipedia, Critical Social Theory, and the Possibility of Rational Discourse
The Information Society
The collaborative construction of "fact" on Wikipedia
Proceedings of the 27th ACM international conference on Design of communication
"edit this page": the socio-technological infrastructure of a wikipedia article
Proceedings of the 27th ACM international conference on Design of communication
Herding the cats: the influence of groups in coordinating peer production
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
The work of sustaining order in wikipedia: the banning of a vandal
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Proceedings of the 2012 iConference
Proceedings of the 2013 conference on Computer supported cooperative work
Deletion discussions in Wikipedia: decision factors and outcomes
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
Proceedings of the 6th International Conference on Communities and Technologies
The role of conflict in determining consensus on quality in Wikipedia articles
Proceedings of the 9th International Symposium on Open Collaboration
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Wikipedia's stated mission is to provide a free encyclopedia that people all over the world can use and contribute to. However, while Wikipedia is successful at providing access to free, high quality information to users around the globe, the degree to which Wikipedia has succeeded in facilitating contribution on a global scale is less well known. The mechanisms used to determine why and how content is included have, for the most part, taken place "off-stage" and in ways that are less visible to the casual Wikipedia user. In this study, we explore the relationship between the ideals on which Wikipedia was founded and the policies and practices of the close-knit community that has developed around the shared practice of building the encyclopedia. Through a case study of a polarized talk page debate we show that the editorial community of the English language Wikipedia has a distinct cultural character, which can be uncovered through an examination of the way community members use the social and technical mechanisms of the website and through an analysis of the rhetorical appeals made by editors engaged in heated talk page debates. Our analysis reveals an inherent tension among the values held by the majority of Wikipedians, the values articulated in Wikipedia's mission statement, and the values of the global community of readers that Wikipedia was created to serve.