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Human values and the design of computer technology
Human values and the design of computer technology
Why we twitter: understanding microblogging usage and communities
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Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem - Volume 47
Lifting the veil: the expression of values in online communities
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Publics in practice: ubiquitous computing at a shelter for homeless mothers
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 2012 iConference
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Proceedings of the 2012 iConference
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
How to see values in social computing: methods for studying values dimensions
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Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Social media has the potential to impact how traditionally marginalized and geographically disparate communities, such as the homeless, connect with each other and social services online. However, little is known about how best to support these interactions through designing new information and communication technologies or by enhancing existing ones. Considering the values of stakeholders in an online community before embarking on design is one increasingly utilized step in designing for, by, and with traditionally disenfranchised communities. Current values-based design methods emphasize face-to-face interactions, but online interactions also provide spaces to elicit and consider values. This paper synthesizes the results of three studies into a suite of methods for eliciting shared values and conflicting values in online communities. This paper also contributes a survey-based tool containing value portraits as a first step towards implementing these methods. These methods for identifying values of interest to design contribute to a growing body of tools that support values researchers and designers in explicating values prior to, during, and in the evaluation of the design of ICTs.