Wan2tlk?: everyday text messaging
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The impact of Internet use on the other side of the digital divide
Communications of the ACM - Has the Internet become indispensable?
Cultural probes and the value of uncertainty
interactions - Funology
Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
Staying open to interpretation: engaging multiple meanings in design and evaluation
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Chatting with teenagers: Considering the place of chat technologies in teen life
ACM Transactions on Computer-Human Interaction (TOCHI)
From Counterculture to Cyberculture: Stewart Brand, the Whole Earth Network, and the Rise of Digital Utopianism
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designs on dignity: perceptions of technology among the homeless
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Dynamic design elements for the peripheral interaction of ambient media
CHI '08 Extended Abstracts on Human Factors in Computing Systems
aSister: scheduling for homeless women with special needs
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Enroll me!: a portable device to facilitate homeless student enrollment
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the 2008 ACM conference on Computer supported cooperative work
A public philosophy for real time information systems
AFIPS '68 (Fall, part II) Proceedings of the December 9-11, 1968, fall joint computer conference, part II
Towards a framework of publics: Re-encountering media sharing and its user
ACM Transactions on Computer-Human Interaction (TOCHI)
Publics in practice: ubiquitous computing at a shelter for homeless mothers
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Homeless young people and living with personal digital artifacts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving the safety of homeless young people with mobile phones: values, form and function
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Ceci n'est pas une pipe bombe: authoring urban landscapes with air quality sensors
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Finding a new normal: the role of technology in life disruptions
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Participation and publics: supporting community engagement
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Three tensions in participatory design for inclusion
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 6th International Conference on Communities and Technologies
Hi-index | 0.00 |
The design and use of Information and Communication Technology (ICT) has now evolved beyond its workplace origins to the wider public, expanding to people who live at the margins of contemporary society. Through field work and participatory co-design with homeless shelter residents and care providers we have explored design at the common boundary of these two "publics." We describe the design of the Community Resource Messenger (CRM), an ICT that supports both those in need and those attempting to provide care in a challenging environment. The CRM consists of three components: 1) a message center that pools messages to and from mobile users into a shared, persistent forum; 2) a text and voice messaging gateway linking the mobile phones of the homeless with the web-enabled computer facilities of the care providers; 3) a shared message display accessible from mobile texting, voice, e-mail, and the web, helping the two groups communicate and coordinate for mutual good. By democratizing design and use of technology at the margins of society, we aim to engage an entire "urban network," enabling shared awareness and collective action in each public.