Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Talk Before You Type: Coordination in Wikipedia
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Community, consensus, coercion, control: cs*w or how policy mediates mass participation
Proceedings of the 2007 international ACM conference on Supporting group work
Harnessing the wisdom of crowds in wikipedia: quality through coordination
Proceedings of the 2008 ACM conference on Computer supported cooperative work
What's mine is mine: territoriality in collaborative authoring
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordination in collective intelligence: the role of team structure and task interdependence
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What's in Wikipedia?: mapping topics and conflict using socially annotated category structure
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Expressing territoriality in collaborative activity
Proceedings of the ACM 2009 international conference on Supporting group work
Us vs. Them: Understanding Social Dynamics in Wikipedia with Revert Graph Visualizations
VAST '07 Proceedings of the 2007 IEEE Symposium on Visual Analytics Science and Technology
Decentralization in Wikipedia Governance
Journal of Management Information Systems
The work of sustaining order in wikipedia: the banning of a vandal
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Proceedings of the 2013 conference on Computer supported cooperative work
Deletion discussions in Wikipedia: decision factors and outcomes
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
Family matters: control and conflict in online family history production
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Common ground. Shared interests. Collective goals. Much has been said about the power of technology to bring people together around commonalities to form groups, teams, and communities. Yet, the same technologies can also be used to bring together individuals with fundamentally irreconcilable differences. In these cases, the question is not how to construct systems that build on commonality, but rather how to manage artifacts that by their very nature provide affordances for conflict. In this paper we examine how Biographies of Living Persons (BLP) in Wikipedia exemplify contentious objects, both in terms of their features and their consequences. We draw from discussions of risk management and resilience to outline four approaches that groups can use to manage contentious objects (risk avoidance, risk minimization, threat reduction, and conflict management). Description of the policies, structures, and systems surrounding Biographies of Living Persons in Wikipedia illustrate how application of these approaches enable the creation and existence of large collection of contentions objects, without undermining the viability of the larger socio-technical system.