Modeling coordination in organizations and markets
Management Science
The mythical man-month (anniversary ed.)
The mythical man-month (anniversary ed.)
Two case studies of open source software development: Apache and Mozilla
ACM Transactions on Software Engineering and Methodology (TOSEM)
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Wisdom of Crowds
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Creating, destroying, and restoring value in wikipedia
Proceedings of the 2007 international ACM conference on Supporting group work
Crowdsourcing user studies with Mechanical Turk
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What's mine is mine: territoriality in collaborative authoring
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordination in collective intelligence: the role of team structure and task interdependence
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Wikipedians are born, not made: a study of power editors on Wikipedia
Proceedings of the ACM 2009 international conference on Supporting group work
TurKit: tools for iterative tasks on mechanical Turk
Proceedings of the ACM SIGKDD Workshop on Human Computation
The collaborative construction of "fact" on Wikipedia
Proceedings of the 27th ACM international conference on Design of communication
"edit this page": the socio-technological infrastructure of a wikipedia article
Proceedings of the 27th ACM international conference on Design of communication
Bipartite networks of Wikipedia's articles and authors: a meso-level approach
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
Wikibugs: using template messages in open content collections
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
A jury of your peers: quality, experience and ownership in Wikipedia
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
Eliciting and focusing geographic volunteer work
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Beyond Wikipedia: coordination and conflict in online production groups
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Determinants of wikipedia quality: the roles of global and local contribution inequality
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The effects of diversity on group productivity and member withdrawal in online volunteer groups
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The role of community and groupware in geocache creation and maintenance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What's your idea?: a case study of a grassroots innovation pipeline within a large software company
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exploring iterative and parallel human computation processes
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Factors impeding Wiki use in the enterprise: a case study
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Highlighting disputed claims on the web
Proceedings of the 19th international conference on World wide web
Proceedings of the 19th international conference on World wide web
An architecture for dynamic location description generation from the web for human way-finding
Proceedings of the 7th International Conference on Advances in Mobile Computing and Multimedia
Exploring iterative and parallel human computation processes
Proceedings of the ACM SIGKDD Workshop on Human Computation
Proceedings of the 12th ACM international conference adjunct papers on Ubiquitous computing - Adjunct
TurKit: human computation algorithms on mechanical turk
UIST '10 Proceedings of the 23nd annual ACM symposium on User interface software and technology
Location-based crowdsourcing: extending crowdsourcing to the real world
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Kolline: a task-oriented system for collaborative information seeking
Proceedings of the 28th ACM International Conference on Design of Communication
Proceedings of the 16th ACM international conference on Supporting group work
Collaboration on Social Network Sites: Amateurs, Professionals and Celebrities
Computer Supported Cooperative Work
A multimethod study of information quality in wiki collaboration
ACM Transactions on Management Information Systems (TMIS)
Towards a research agenda for enterprise crowdsourcing
ISoLA'10 Proceedings of the 4th international conference on Leveraging applications of formal methods, verification, and validation - Volume Part I
Handling flammable materials: Wikipedia biographies of living persons as contentious objects
Proceedings of the 2011 iConference
Finding social roles in Wikipedia
Proceedings of the 2011 iConference
The smart, the intelligent and the wise: roles and values of interactive technologies
Proceedings of the First International Conference on Intelligent Interactive Technologies and Multimedia
The polymath project: lessons from a successful online collaboration in mathematics
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Who does what: Collaboration patterns in the wikipedia and their impact on article quality
ACM Transactions on Management Information Systems (TMIS)
Co-authorship 2.0: patterns of collaboration in Wikipedia
Proceedings of the 22nd ACM conference on Hypertext and hypermedia
Social capital increases efficiency of collaboration among Wikipedia editors
Proceedings of the 22nd ACM conference on Hypertext and hypermedia
Estratégias para comunicar qualidade na Wikipedia
Proceedings of the IX Symposium on Human Factors in Computing Systems
Gauging the internet doctor: ranking medical claims based on community knowledge
Proceedings of the 2011 workshop on Data mining for medicine and healthcare
Don't bite the newbies: how reverts affect the quantity and quality of Wikipedia work
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Redundancy and collaboration in wikibooks
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I
Information quality assessment of community generated content: A user study of Wikipedia
Journal of Information Science
CrowdForge: crowdsourcing complex work
Proceedings of the 24th annual ACM symposium on User interface software and technology
Automatic Assessment of Document Quality in Web Collaborative Digital Libraries
Journal of Data and Information Quality (JDIQ)
Expert Stock Picker: The Wisdom of (Experts in) Crowds
International Journal of Electronic Commerce
Social media and success in open source projects
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
Effectiveness of shared leadership in online communities
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Coordination and beyond: social functions of groups in open content production
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Searching for the goldilocks zone: trade-offs in managing online volunteer groups
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Community-based web security: complementary roles of the serious and casual contributors
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
The power of the ask in social media
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Analysis of discussion contributions in translated Wikipedia articles
Proceedings of the 4th international conference on Intercultural Collaboration
Communication and commitment in an online game team
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting content curation communities: The case of the Encyclopedia of Life
Journal of the American Society for Information Science and Technology
Computer Supported Cooperative Work
Harnessing collective intelligence in social tagging using Delicious
Journal of the American Society for Information Science and Technology
Proceedings of the 2013 conference on Computer supported cooperative work
The cost of collaboration for code and art: evidence from a remixing community
Proceedings of the 2013 conference on Computer supported cooperative work
Your process is showing: controversy management and perceived quality in wikipedia
Proceedings of the 2013 conference on Computer supported cooperative work
Proceedings of the 2013 conference on Computer supported cooperative work companion
Improving revision in wiki-based writing: Coordination pays off
Computers & Education
An initial analysis of semantic wikis
Proceedings of the companion publication of the 2013 international conference on Intelligent user interfaces companion
Analysis of Discussion Page in Wikipedia Based on User's Discussion Capability
WI-IAT '12 Proceedings of the The 2012 IEEE/WIC/ACM International Joint Conferences on Web Intelligence and Intelligent Agent Technology - Volume 01
Assessing trustworthiness in collaborative environments
Proceedings of the Eighth Annual Cyber Security and Information Intelligence Research Workshop
Staying in the loop: structure and dynamics of Wikipedia's breaking news collaborations
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
Maater: crowdsourcing to improve online journalism
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Accessible online content creation by end users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving teamwork using real-time language feedback
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 22nd international conference on World Wide Web companion
Analyzing multi-dimensional networks within MediaWikis
Proceedings of the 9th International Symposium on Open Collaboration
Project talk: coordination work and group membership in WikiProjects
Proceedings of the 9th International Symposium on Open Collaboration
Tell me more: an actionable quality model for Wikipedia
Proceedings of the 9th International Symposium on Open Collaboration
Proceedings of the 9th International Symposium on Open Collaboration
An exploration of discussion threads in social news sites: a case study of the Reddit community
Proceedings of the 2013 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining
CrowdLearner: rapidly creating mobile recognizers using crowdsourcing
Proceedings of the 26th annual ACM symposium on User interface software and technology
Web Semantics: Science, Services and Agents on the World Wide Web
Towards a diversity-minded Wikipedia
Proceedings of the 3rd International Web Science Conference
Catalyst: triggering collective action with thresholds
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Coordinating donors on crowdfunding websites
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Collaborative problem solving: a study of MathOverflow
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Reviewing versus doing: learning and performance in crowd assessment
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Information extraction and manipulation threats in crowd-powered systems
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Computational social science: CSCW in the social media era
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
Editorial: Special Issue on Advances in Computer Supported Collaboration: Systems and Technologies
Future Generation Computer Systems
Web 2.0, social networks and E-commerce as marketing tools
Journal of Theoretical and Applied Electronic Commerce Research
Improving Wiki Article Quality Through Crowd Coordination: A Resource Allocation Approach
International Journal on Semantic Web & Information Systems
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Wikipedia's success is often attributed to the large numbers of contributors who improve the accuracy, completeness and clarity of articles while reducing bias. However, because of the coordination needed to write an article collaboratively, adding contributors is costly. We examined how the number of editors in Wikipedia and the coordination methods they use affect article quality. We distinguish between explicit coordination, in which editors plan the article through communication, and implicit coordination, in which a subset of editors structure the work by doing the majority of it. Adding more editors to an article improved article quality only when they used appropriate coordination techniques and was harmful when they did not. Implicit coordination through concentrating the work was more helpful when many editors contributed, but explicit coordination through communication was not. Both types of coordination improved quality more when an article was in a formative stage. These results demonstrate the critical importance of coordination in effectively harnessing the "wisdom of the crowd" in online production environments.