SuggestBot: using intelligent task routing to help people find work in wikipedia
Proceedings of the 12th international conference on Intelligent user interfaces
Harnessing the wisdom of crowds in wikipedia: quality through coordination
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Making peripheral participation legitimate: reader engagement experiments in wikipedia
Proceedings of the 2013 conference on Computer supported cooperative work
Crowdfunding inside the enterprise: employee-initiatives for innovation and collaboration
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Giving is caring: understanding donation behavior through email
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Social computing and social media systems depend on contributions from users. We posit the existence of a latent demand for contribution: many users want to contribute but don't. We then test a simple interface that can induce these users to actually contribute: we display a popup window asking users to contribute. In a real-world randomized field experiment, we found that asking them to contribute right now is ineffective, but reminding the users to contribute actually leads to approximately a 23% increase in contributions with no reduction in quality. However, this effect wanes as users habituate to the popups.