The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Two case studies of open source software development: Apache and Mozilla
ACM Transactions on Software Engineering and Methodology (TOSEM)
Formulation and preliminary test of an empirical theory of coordination in software engineering
Proceedings of the 9th European software engineering conference held jointly with 11th ACM SIGSOFT international symposium on Foundations of software engineering
Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams
Organization Science
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Wikis in teaching and assessment: the M/Cyclopedia project
Proceedings of the 2005 international symposium on Wikis
From Wikipedia to the classroom: exploring online publication and learning
ICLS '06 Proceedings of the 7th international conference on Learning sciences
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Talk Before You Type: Coordination in Wikipedia
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Creating, destroying, and restoring value in wikipedia
Proceedings of the 2007 international ACM conference on Supporting group work
Scaling Consensus: Increasing Decentralization in Wikipedia Governance
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Visual analysis of controversy in user-generated encyclopedias
Information Visualization - Special issue on visual analytics science and technology
Mopping up: modeling wikipedia promotion decisions
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Harnessing the wisdom of crowds in wikipedia: quality through coordination
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Articulations of wikiwork: uncovering valued work in wikipedia through barnstars
Proceedings of the 2008 ACM conference on Computer supported cooperative work
What's mine is mine: territoriality in collaborative authoring
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordination in collective intelligence: the role of team structure and task interdependence
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Us vs. Them: Understanding Social Dynamics in Wikipedia with Revert Graph Visualizations
VAST '07 Proceedings of the 2007 IEEE Symposium on Visual Analytics Science and Technology
Herding the cats: the influence of groups in coordinating peer production
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
A jury of your peers: quality, experience and ownership in Wikipedia
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
A multimethod study of information quality in wiki collaboration
ACM Transactions on Management Information Systems (TMIS)
The polymath project: lessons from a successful online collaboration in mathematics
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding and improving Wikipedia article discussion spaces
Proceedings of the 2011 ACM Symposium on Applied Computing
Proceedings of the 22nd ACM conference on Hypertext and hypermedia
Don't bite the newbies: how reverts affect the quantity and quality of Wikipedia work
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
A bounded confidence approach to understanding user participation in peer production systems
SocInfo'11 Proceedings of the Third international conference on Social informatics
Searching for the goldilocks zone: trade-offs in managing online volunteer groups
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Predicting tie strength in a new medium
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Exploring infrastructure assemblage in volunteer virtual organizations
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Revisiting reverts: accurate revert detection in wikipedia
Proceedings of the 23rd ACM conference on Hypertext and social media
A linguistic consensus model for Web 2.0 communities
Applied Soft Computing
Media technologies and learning in the starcraft esport community
Proceedings of the 2013 conference on Computer supported cooperative work
Is news sharing on Twitter ideologically biased?
Proceedings of the 2013 conference on Computer supported cooperative work
Supervised collaboration for syntactic annotation of Quranic Arabic
Language Resources and Evaluation
{{Citation needed}}: the dynamics of referencing in Wikipedia
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
Knowledge capture in the wild: a perspective from semantic wiki communities
Proceedings of the seventh international conference on Knowledge capture
The economics of contribution in a large enterprise-scale wiki
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
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Online production groups have the potential to transform the way that knowledge is produced and disseminated. One of the most widely used forms of online production is the wiki, which has been used in domains ranging from science to education to enterprise. We examined the development of and interactions between coordination and conflict in a sample of 6811 wiki production groups. We investigated the influence of four coordination mechanisms: intra-article communication, inter-user communication, concentration of workgroup structure, and policy and procedures. We also examined the growth of conflict, finding the density of users in an information space to be a significant predictor. Finally, we analyzed the effectiveness of the four coordination mechanisms on managing conflict, finding differences in how each scaled to large numbers of contributors. Our results suggest that coordination mechanisms effective for managing conflict are not always the same as those effective for managing task quality, and that designers must take into account the social benefits of coordination mechanisms in addition to their production benefits.