Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
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The semiotic inspection method
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In open and collaborative encyclopedias like Wikipedia, communication to users about the quality of its articles is essential to increase the reliability of the information disclosed. In this article, we identify and evaluate the strategies provided by Wikipedia, to associate quality to an article. To do so the Semiotic Inspection Method is applied scientifically. The result was the identification of nine different strategies. The evaluation has also pointed out potential problems in how the strategies are conveyed to users.