Beyond the chalkboard: computer support for collaboration and problem solving in meetings
Communications of the ACM
Unblocking brainstorming through the use of a simple group editor
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Developing CSCW tools for idea finding -: empirical results and implications for design
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Communications of the ACM - Human-computer etiquette
Slash(dot) and burn: distributed moderation in a large online conversation space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A survey of trust and reputation systems for online service provision
Decision Support Systems
Results from deploying a participation incentive mechanism within the enterprise
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Harnessing the wisdom of crowds in wikipedia: quality through coordination
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Articulations of wikiwork: uncovering valued work in wikipedia through barnstars
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Measuring the effectiveness of social media on an innovation process
CHI '11 Extended Abstracts on Human Factors in Computing Systems
ConsiderIt: improving structured public deliberation
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Designing a facilitator's cockpit for an idea management system
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
Supporting reflective public thought with considerit
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Classifying and comparing community innovation in Idea Management Systems
Decision Support Systems
Crowdfunding inside the enterprise: employee-initiatives for innovation and collaboration
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Crowdfunding: Motivations and deterrents for participation
ACM Transactions on Computer-Human Interaction (TOCHI)
Geographical and organizational distances in enterprise crowdfunding
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Establishing a grassroots innovation pipeline has come to the fore as strategy for nurturing innovation within large organizations. A key element of such pipelines is the use of an idea management system that enables and encourages community ideation on defined business problems. The value of these systems can be highly sensitive to design choices, as different designs may influence participation. We report the results of a case study examining the use of one particular idea management system and pipeline. We analyzed the content, interaction, and participation from three creativity challenges organized via the pipeline and conducted interviews with users to uncover motivations for participating and perceptions of the outcomes. Additional interviews were conducted with senior managers to learn about the objectives, successes, and unique nature of the pipeline. From the results, we formulate recommendations for improving the design of idea management systems and execution of the pipelines within organizations.