Principles of mixed-initiative user interfaces
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Looking for great ideas: analyzing the innovation jam
Proceedings of the 9th WebKDD and 1st SNA-KDD 2007 workshop on Web mining and social network analysis
What's your idea?: a case study of a grassroots innovation pipeline within a large software company
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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We present the design of a dashboard for facilitators in Idea Management Systems (IMS). IMS are an emerging class of collaborative software tools aimed at business organizations or local geographic communities. Through these systems users can generate, share, judge, refine, and select ideas as part of a grassroots process. However, a class of users that is lacking adequate support in current IMS are the facilitators. Their role is to help the best ideas to emerge and grow, while balancing the judgments of the crowd with those of the managers or the community leaders. In this paper we point to the unmet needs of these users, describe the design of a system prototype, and the evaluation of a first version of this prototype to test our design.