Supporting reflective public thought with considerit

Authors:
Travis Kriplean;Jonathan Morgan;Deen Freelon;Alan Borning;Lance Bennett
Affiliations:
University of Washington, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA
Venue:
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Year:
2012

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Abstract

We present a novel platform for supporting public deliberation on difficult decisions. ConsiderIt guides people to reflect on tradeoffs and the perspectives of others by framing interactions around pro/con points that participants create, adopt, and share. ConsiderIt surfaces the most salient pros and cons overall, while also enabling users to drill down into the key points for different groups. We deployed ConsiderIt in a contentious U.S. state election, inviting residents to deliberate on nine ballot measures. We discuss ConsiderIt's affordances and limitations, enriched with empirical data from this deployment. We show that users often engaged in normatively desirable activities, such as crafting positions that recognize both pros and cons, as well as points written by people who do not agree with them.