NewsCube: delivering multiple aspects of news to mitigate media bias

  • Authors:

  • Souneil Park;Seungwoo Kang;Sangyoung Chung;Junehwa Song

  • Affiliations:

  • KAIST, Daejeon, South Korea;KAIST, Daejeon, South Korea;KAIST, Daejeon, South Korea;KAIST, Daejeon, South Korea

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 2009

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Abstract

The bias in the news media is an inherent flaw of the news production process. The resulting bias often causes a sharp increase in political polarization and in the cost of conflict on social issues such as Iraq war. It is very difficult, if not impossible, for readers to have penetrating views on realities against such bias. This paper presents NewsCube, a novel Internet news service aiming at mitigating the effect of media bias. NewsCube automatically creates and promptly provides readers with multiple classified viewpoints on a news event of interest. As such, it effectively helps readers understand a fact from a plural of viewpoints and formulate their own, more balanced viewpoints. While media bias problem has been studied extensively in communications and social sciences, our work is the first to develop a news service as a solution and study its effect. We discuss the effect of the service through various user studies.