Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Leadership in online creative collaboration
Proceedings of the 2008 ACM conference on Computer supported cooperative work
What's mine is mine: territoriality in collaborative authoring
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Us vs. Them: Understanding Social Dynamics in Wikipedia with Revert Graph Visualizations
VAST '07 Proceedings of the 2007 IEEE Symposium on Visual Analytics Science and Technology
Decentralization in Wikipedia Governance
Journal of Management Information Systems
Socialization tactics in wikipedia and their effects
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Handling flammable materials: Wikipedia biographies of living persons as contentious objects
Proceedings of the 2011 iConference
"We will never forget you [online]": an empirical investigation of post-mortem myspace comments
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Tell me about my family: a study of cooperative research on ancestry.com
Proceedings of the 2012 iConference
Proceedings of the 2013 conference on Computer supported cooperative work
Tea and sympathy: crafting positive new user experiences on wikipedia
Proceedings of the 2013 conference on Computer supported cooperative work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Findagrave.com and Ancestry.com are sites that support the cooperative creation of public historical resources. These sites of cooperative production have attracted tens of thousands and millions of contributors respectively, yet they embrace content standards, social norms, and models of editorial control that differ radically from the well-studied exemplar of Wikipedia. In this study, we investigated how Ancestry.com and Findagrave.com support production of historical resources through analysis of message boards and interviews with participants. We found that these sites are not only places for building a historical resource, but simultaneously serve as opportunities for public memorialization and familial identity construction. Notably, we found that contributors to these websites embrace the idea of familial oversight of biographical information in order to maintain high standards of quality, and they harbor a corresponding skepticism of the open editing practices that have become a hallmark of many open collaboration projects.