Finding similar questions in large question and answer archives
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Proceedings of the 17th international conference on World Wide Web
Knowledge sharing and yahoo answers: everyone knows something
Proceedings of the 17th international conference on World Wide Web
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A classification-based approach to question answering in discussion boards
Proceedings of the 32nd international ACM SIGIR conference on Research and development in information retrieval
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FAC'11 Proceedings of the 6th international conference on Foundations of augmented cognition: directing the future of adaptive systems
Family matters: control and conflict in online family history production
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Q&A forums for the exchange of genealogical information are becoming increasingly common on the web. Yet, relatively little is known about the socio-technical dimensions of genealogists' interactions in such forums. This study examined exchanges between genealogists on a popular Q&A message board on Ancestry.com. Our findings suggest that the web context shapes the types of exchanges and cooperative activities in which genealogists engage. Research has found that in face-to-face exchanges genealogists tend to help other genealogists by providing instructional guidance both on a one-to-one and a many-to-one basis. Our findings suggest that the presence of online genealogical data and the affordances of interactive computer technologies may be pushing answerers away from providing instruction on how to find family history data and pushing them toward providing those data outright. Answerers worked cooperatively to provide family data, suggesting that the web context is leading many genealogists to engage in cooperative research not collaborative instruction.