Expressing territoriality in collaborative activity

Authors:
Jennifer Thom-Santelli
Affiliations:
Cornell University, Ithaca, NY, USA
Venue:
Proceedings of the ACM 2009 international conference on Supporting group work
Year:
2009

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Abstract

Territoriality, the expression of ownership towards an object, can emerge when social actors occupy a shared social space. In my research, I extend the study of territoriality beyond previous work in physical space in two key ways: 1) the object in question is virtual and 2) the social context is an online community engaged in collaborative activity. To do this, I observe the emergence of characteristic territorial behaviors (e.g. marking, control, defense) within collaborative authoring and social tagging. My dissertation then uses these observations to construct a theoretical framework for online territoriality to provide researchers and designers of groupware with guidelines with which to encourage ownership expression when appropriate.