Inventing the Organizations of the 21st Century
Inventing the Organizations of the 21st Century
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
He says, she says: conflict and coordination in Wikipedia
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Temporal Analysis of the Wikigraph
WI '06 Proceedings of the 2006 IEEE/WIC/ACM International Conference on Web Intelligence
Community, consensus, coercion, control: cs*w or how policy mediates mass participation
Proceedings of the 2007 international ACM conference on Supporting group work
Scaling Consensus: Increasing Decentralization in Wikipedia Governance
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Decentralization in Wikipedia Governance
Journal of Management Information Systems
OCSC'07 Proceedings of the 2nd international conference on Online communities and social computing
Negotiating with angry mastodons: the wikipedia policy environment as genre ecology
Proceedings of the 16th ACM international conference on Supporting group work
Proceedings of the 2013 conference on Computer supported cooperative work companion
Deletion discussions in Wikipedia: decision factors and outcomes
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
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I observe conversations that take place as Wikipedia members negotiate, construct, and interpret its policies. Logs of these conversations offer a rare perhaps unparalleled opportunity to track how individuals, as they try to make sense, engage others in social interacts that become a collective processes of sensemaking. I draw upon Weick's model of sensemaking as committed-interpretation, which I ground in a qualitative inquiry into policy discussion pages, in attempt to explain how structuration emerges as interpretations are negotiated, and then committed through conversation, and as they are reified in the policy. I argue that the wiki environment provides conditions that help commitments form, strengthen and diffuse, and that this, in turn, helps explain trends of stabilization observed in previous research. The proposed model may prove useful for understanding structurational processes in other large wiki communities, and potentially in other radically open organizations.