Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard

Authors:
Bongwon Suh;Ed H. Chi;Aniket Kittur;Bryan A. Pendleton
Affiliations:
Palo Alto Research Center, Palo Alto, CA, USA;Palo Alto Research Center, Palo Alto, CA, USA;Palo Alto Research Center, Palo Alto, CA, USA;Palo Alto Research Center, Palo Alto, CA, USA
Venue:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
2008

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Abstract

Wikis are collaborative systems in which virtually anyone can edit anything. Although wikis have become highly popular in many domains, their mutable nature often leads them to be distrusted as a reliable source of information. Here we describe a social dynamic analysis tool called WikiDashboard which aims to improve social transparency and accountability on Wikipedia articles. Early reactions from users suggest that the increased transparency afforded by the tool can improve the interpretation, communication, and trustworthiness of Wikipedia articles.