Direct manipulation vs. interface agents
interactions
Tools for navigating large social cyberspaces
Communications of the ACM - Supporting community and building social capital
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
Information Systems Research
Using Curves to Enhance Parallel Coordinate Visualisations
IV '03 Proceedings of the Seventh International Conference on Information Visualization
Parallel coordinates: a tool for visualizing multi-dimensional geometry
VIS '90 Proceedings of the 1st conference on Visualization '90
XmdvTool: integrating multiple methods for visualizing multivariate data
VIS '94 Proceedings of the conference on Visualization '94
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 7 - Volume 7
Think different: increasing online community participation using uniqueness and group dissimilarity
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using social psychology to motivate contributions to online communities
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Assessing differential usage of usenet social accounting meta-data
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Vizster: Visualizing Online Social Networks
INFOVIS '05 Proceedings of the Proceedings of the 2005 IEEE Symposium on Information Visualization
Dogear: Social bookmarking in the enterprise
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Challenges in Visual Data Analysis
IV '06 Proceedings of the conference on Information Visualization
Balancing Systematic and Flexible Exploration of Social Networks
IEEE Transactions on Visualization and Computer Graphics
Your place or mine?: visualization as a community component
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Automatic scoring of online discussion posts
Proceedings of the 2nd ACM workshop on Information credibility on the web
A life-cycle perspective on online community success
ACM Computing Surveys (CSUR)
What Is an Activity? Appropriating an Activity-Centric System
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
The effects of diversity on group productivity and member withdrawal in online volunteer groups
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
WikiChanges: exposing Wikipedia revision activity
WikiSym '08 Proceedings of the 4th International Symposium on Wikis
Modeling the temporal evolution of an online cancer forum
Proceedings of the 1st ACM International Health Informatics Symposium
Browse and discover: social file sharing in the enterprise
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Groundswell, Expanded and Revised Edition: Winning in a World Transformed by Social Technologies
Groundswell, Expanded and Revised Edition: Winning in a World Transformed by Social Technologies
IEEE Transactions on Visualization and Computer Graphics
Stimulation of activity in online communities
Proceedings of the 29th Annual European Conference on Cognitive Ergonomics
Building Successful Online Communities: Evidence-Based Social Design
Building Successful Online Communities: Evidence-Based Social Design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Community insights: helping community leaders enhance the value of enterprise online communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Community insights: helping community leaders enhance the value of enterprise online communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Editing beyond articles: diversity & dynamics of teamwork in open collaborations
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Online communities are important in enterprises, helping workers to build skills and collaborate. Despite their unique and critical role fostering successful communities, community leaders have little direct support in existing technologies. We introduce CommunityCompare, an interactive visual analytic system to enable leaders to make sense of their community's activity with comparisons. Composed of a parallel coordinates plot, various control widgets, and a preview of example posts from communities, the system supports comparisons with hundreds of related communities on multiple metrics and the ability to learn by example. We motivate and inform the system design with formative interviews of community leaders. From additional interviews, a field deployment, and surveys of leaders, we show how the system enabled leaders to assess community performance in the context of other comparable communities, learn about community dynamics through data exploration, and identify examples of top performing communities from which to learn. We conclude by discussing how our system and design lessons generalize.