Net gain: expanding markets through virtual communities
Net gain: expanding markets through virtual communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Communities of Commerce: Building Internet Business Communities to Accelerate Growth,Minimize Risk,and Increase Customer Loyalty
Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
A Typology of Online Communities and Community Supporting Platforms
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
Virtual teams: a review of current literature and directions for future research
ACM SIGMIS Database
One-hundred days in an activity-centric collaboration environment based on shared objects
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Think different: increasing online community participation using uniqueness and group dissimilarity
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Dogear: Social bookmarking in the enterprise
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Share and share alike: exploring the user interface affordances of file sharing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
BlogCentral: the role of internal blogs at work
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Crossing Boundaries: A Case Study of Employee Blogging
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Corporate Blogging: Building community through persistent digital talk
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Motivations for social networking at work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Information displays for managing shared files
Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology
Blogging at work and the corporate attention economy
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
When social networks cross boundaries: a case study of workplace use of facebook and linkedin
Proceedings of the ACM 2009 international conference on Supporting group work
Please help!: patterns of personalization in an online tech support board
Proceedings of the fourth international conference on Communities and technologies
Increasing engagement through early recommender intervention
Proceedings of the third ACM conference on Recommender systems
Is it really about me?: message content in social awareness streams
Proceedings of the 2010 ACM conference on Computer supported cooperative work
A case study of micro-blogging in the enterprise: use, value, and related issues
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Factors impeding Wiki use in the enterprise: a case study
CHI '10 Extended Abstracts on Human Factors in Computing Systems
A taxonomy of Wiki genres in enterprise settings
Proceedings of the 6th International Symposium on Wikis and Open Collaboration
Identifying the value types of virtual communities based on the Q method
International Journal of Web Based Communities
Browse and discover: social file sharing in the enterprise
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Collaboration personas: a new approach to designing workplace collaboration tools
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Brainstorming for Japan: rapid distributed global collaboration for disaster response
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computer Supported Cooperative Work
Behaviour analysis across different types of enterprise online communities
Proceedings of the 3rd Annual ACM Web Science Conference
Supporting creative collaboration in globally distributed companies
Proceedings of the 2013 conference on Computer supported cooperative work
Crowdfunding inside the enterprise: employee-initiatives for innovation and collaboration
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Community insights: helping community leaders enhance the value of enterprise online communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CommunityCompare: visually comparing communities for online community leaders in the enterprise
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mining expertise and interests from social media
Proceedings of the 22nd international conference on World Wide Web
From rookie to all-star: professional development in a graphic design social networking site
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Editing beyond articles: diversity & dynamics of teamwork in open collaborations
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Using social media for work: Losing your time or improving your work?
Computers in Human Behavior
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There is a growing body of research into the adoption and use of social software in enterprises. However, less is known about how groups, such as communities, use and appropriate these technologies, and the implications for community structures. In a study of 188 very active online enterprise communities, we found systematic differences in size, demographics and participation, aligned with differences in community types. Different types of communities differed in their appropriation of social software tools to create and use shared resources, and build relationships. We propose implications for design of community support features, services for potential community members, and organizations looking to derive value from online groups.