Information displays for managing shared files

Authors:
Tara Whalen;Elaine G. Toms;James Blustein
Affiliations:
Dalhousie University, Halifax, NS, Canada;Dalhousie University, Halifax, NS, Canada;Dalhousie University, Halifax, NS, Canada
Venue:
Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology
Year:
2008

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Abstract

Within the workplace setting, people need to provide sufficient access to files to allow collaboration, without inadvertently exposing sensitive files. Evidence suggests that file sharing problems exist, and decrease security and interfere with collaboration. A potential solution for managing these problems is to present the user with clear information about file sharing settings and activities. Current file managers either hide the information or simply do not provide it. Using an awareness framework, we identified the core information that users need to be aware of for file sharing situations, performed two studies to determine how to best represent those concepts as labels and icons, and developed a prototype for a file manager that reveals file sharing activity. The results of these design activities can be adopted for other file sharing applications, improving their security and collaborative usability.