BlogCentral: the role of internal blogs at work

Authors:
Jina Huh;Lauretta Jones;Thomas Erickson;Wendy A. Kellogg;Rachel K. E. Bellamy;John C. Thomas
Affiliations:
University of Michigan, Ann Arbor, MI;IBM T.J. Watson Research Center;IBM T.J. Watson Research Center;IBM T.J. Watson Research Center;IBM T.J. Watson Research Center;IBM T.J. Watson Research Center
Venue:
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Year:
2007

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Abstract

This paper describes a preliminary investigation into an internal corporate blogging community called BlogCentral. We conducted semi-structured interviews with fourteen active bloggers to investigate the role of blogging and its effects on work processes. Our findings suggest that BlogCentral facilitates access to tacit knowledge and resources vetted by experts, and, most importantly, contributes to the emergence of collaboration across a broad range of communities within the enterprise.