Introducing instant messaging and chat in the workplace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding email use: predicting action on a message
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Dogear: Social bookmarking in the enterprise
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Visualizing email content: portraying relationships from conversational histories
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
BlogCentral: the role of internal blogs at work
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Crossing Boundaries: A Case Study of Employee Blogging
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Comparing tagging vocabularies among four enterprise tag-based services
Proceedings of the 2007 international ACM conference on Supporting group work
Motivations for social networking at work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
When social networks cross boundaries: a case study of workplace use of facebook and linkedin
Proceedings of the ACM 2009 international conference on Supporting group work
WaterCooler: exploring an organization through enterprise social media
Proceedings of the ACM 2009 international conference on Supporting group work
How and why people Twitter: the role that micro-blogging plays in informal communication at work
Proceedings of the ACM 2009 international conference on Supporting group work
A case study of micro-blogging in the enterprise: use, value, and related issues
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exploring the workplace communication ecology
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Browse and discover: social file sharing in the enterprise
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Network properties and social sharing of emotions in social awareness streams
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Phrases that signal workplace hierarchy
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
AffectAura: an intelligent system for emotional memory
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A longitudinal study of facebook, linkedin, & twitter use
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Emotion understanding and performance during computer-supported collaboration
Computers in Human Behavior
Towards emotional awareness in software development teams
Proceedings of the 2013 9th Joint Meeting on Foundations of Software Engineering
Understanding employee social media chatter with enterprise social pulse
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Most liked, fewest friends: patterns of enterprise social media use
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Capturing the mood: facebook and face-to-face encounters in the workplace
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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We investigate the landscape of affective expression of employees at a large Fortune 500 software corporation via an internal microblogging tool. We present three analyses of emotional expression among employees, based on literature in organizational behavior: its relationship to (1) exogenous/lifestyle and endogenous workplace factors, (2) geography and (3) organizational structure. We find that employees tend to make significant accommodations in affect expression when interacting with others over the organizational hierarchy. We also find that positive affect is expressed through interpersonal communications that connect disparate geographic regions. Our findings have implications for enabling emotional reflection of employees and for management in that they can help uncover emotional patterns associated with episodes of high and low productivity, allowing organizations to improve employee engagement and promote positive attitudes.